Ken W.
Great Products but …
Being a Canadian, the cost of your products has gone up significantly, yet other supplement providers have been able to hold the line with their costs. You no longer provide free shipping and your shipping cost is much higher than other suppliers. Also, you no longer provide discount coupons. It makes it tough for someone who is retired.
Response from renuebyscience.comJul 1, 2025
We recognize concerns about rising costs, particularly for our Canadian customers. Due to recent postal strikes in Canada, shipping fees have increased for some, but we now prepay customs fees to eliminate import charges. We've also moved from monthly discounts to frequent sales, shared through our newsletter and social media. To address this customer's concerns, we've offered three free products of their choice. We value all our customers and are committed to improving your experience.



