Laura
FOLLOW THROUGH, a KEY component of TRUST!
I shared some candid, mostly positive and some "minor" negative comments related to a villa 11 of us rented. I received a follow up email from RentVillas founder, which showed that the email was read, that my comments/concerns were being taken seriously and that action had been and/or will be taken on concerns noted in the villa review. I certainly appreciate the follow up and follow through and know that my efforts to submit a review were not in vain.


