Kelli
Horrible Book!
I received a textbook rental and the book is in such horrible shape that my Professor had to lend me one of hers! The whole first chapter fell out of the binding, there are pages totally missing, and there are so many highlights and writing in it I couldn't keep my thoughts straight when trying to read it. I cannot believe that anyone would send out a book like that and have the nerve to charge for it on top of everything else.
Response from rentbooks.comOct 13, 2015
Thank you for taking the time to review. Our records show that both of these items were purchased (not rented). The item: Managing Hospitality, was listed in 'Damaged' condition, at a reduced price. Items listed in damaged condition will contain excessive wear, tear, and loose or torn pages. You are welcome to return the book back for a refund.


