RENTAL24H.comReviews of rental24h.com

SCAM. Paid deposit fee online then had one stop before going and picking up the car so I decide to call and confirm pickup time. I am then told there is no stock available for the car I had picked! Told them thanks for wasting my time ill take my money back. In a rush I lined up another car and carried on our family vacation only to find out they never reimbursed me. Have been fighting with them thru the bank ever since because they do not reply to emails! STAY AWAY

SCAM If I could give 0 starts I would. Car was a no show. Company phones don't get answered. No pick up instructions except to phone but then don't answer phone. Airport staff said they get this daily from this company as they have different companies they outsource to but don't give you that companies details, and missy of the time don't send the booking info to their companies either

Compagnie de voleur et tricheur ils prennent votre cotion en otage pdt des mois pas sérieux du tout sur Marrakech à éviter !

Pas sérieux quand vous voulez payer la cotion ça ne fonctionne pas sauf quand ils vous oblige a prendre leur assurance la bizarrement ça fonctionne ! Et c'est le parcours du combattant pour récupérer sa caution après presque 1 mois je ne l'ai toujours pas récupérer entreprise pas sérieuse

Probably the worst company I have ever had the displeasure of using. First things first I booked a car with them only to be told after paying I had to pay an almost £2000 deposit that can only be paid on credit card. As I don't have a credit card I cancelled my booking and requested a refund. After 2 weeks of waiting my refund was finally approved. I got an email stating my refund would be in my account within 5 days. Now after almost a month nothing has been done. I have contacted support and all they are is rude and in considerate. Just saying its all been done from there end. I contacted my bank multiple times and they say no such transaction exists. All the customer support has to say is contact my bank. What an utterly ridiculous and awful joke of a company. Don't waste your time

TERRIBLE. Arrived on time to the airport & no car. called 15 times only to be told "on our way". An hour later called again to be told "he's on his way". 2 Hours late he arrived on the WRONG SIDE of the airport in a paid carpark forcing us to pay for it. Car had a HUGE crack in the windscreen. When dropping car off had similar horrible communication. DO NOT USE THIS SERVICE THEY ARE HORRIBLE AT COMMUNICATION.

⚠️ À fuir absolument ! J’ai rarement vu une agence aussi malhonnête. Ils vous forcent littéralement à prendre leur assurance hors de prix, sous prétexte que votre carte bancaire « ne fonctionne pas » pour la caution, cette caution est sois disant réduite quand vous prenez l'assurance. Étrangement, toutes les cartes cessent de marcher uniquement chez eux sauf quand vous prenez l'assurance là elles remarchent comme par magie. Pire encore : ils vous emmènent dans un endroit reculé, une ferme isolée, à plusieurs kilomètres de l’aéroport. Une fois sur place, vous n’avez plus aucun choix : soit vous payez ce qu’ils exigent, soit vous restez bloqué sans véhicule. C’est une méthode de racket organisée, qui gâche complètement le début du voyage. Service scandaleux, pratiques abusives, absence totale de professionnalisme. Une véritable arnaque pour les touristes comme pour les locaux. Je déconseille fortement cette agence : mieux vaut payer un peu plus cher ailleurs que de tomber dans leur piège.

Rental24 Rabat Avoid!! This is a fraudulent unethical business. They advertised a lower cost car rental prices and when you pick-up your reserved car, they do their best to bringing the agreed price up closer to prices offered by largest cars rental providers. They know that it will be harder and much expensive to rent an alternative car on the same day without booking in advance and you would be left without many options especially if you are travelling with children. They tired to convince me that my credit card is not pronominent cards type and hence they can not block more than 700 euro and I have to pay 195 euro extra to cover remaining unblocked deposit. Regarding my credit card what they said is absolutely makes no sense. My credit card is issued by the largest bank in one of the EU states and to prove that, I manged to book on that day a car from a decent provider who blocked 1800 euro using same credit card no issue at all. Week later, I booked another car from another supplier without any problem. My question why cars rental booking services companies such as CarJet I booked through do business with such suppliers? Have they perform their due diligence before engaging with such fraudulent supplier? To date, 3 weekes after this incident CarJet is not able to refund my deposit or answering my emails.