Rent-A-CenterReviews of rentacenter.com

After reading the other reviews, I feel like the company is horrible! This is From Austin Texas. I am resulting here in, Hopes that the message get through to someone who cares. But anyway I went in to purchase some furniture from Rent A center. And every since then been a disaster! I went in with the option to buy but since I didn’t buy the furniture they put me on a regular rental plan. No one ever explained to me that if I use a one time debit card to make a purchase then that would automatically be put on file to run every time they need a payment! I mean I never authorized them to constantly take the money off my card! Thats dead Wrong! Without my consent they just keep taking it off! That card was a one time use! I called corporate and they left me on the back burner. Said they would address it, I actually called a few times to complain. They gave me a number and advised that I wait! Still nothing. So Rent A Center took the money again. I was going pay them anyway. But you don’t just take no one money! And that what they do! Corporate is not any better! I guess I see where they get it from! Not Cool#

Paid my bill got behind also paid that so called insurance if you happen to get behind ..I was refused 1week to pay my bill ....no more recommendations from me I rented from Renta Center in the 90s always thought they were good company to work with there customers ...but nope ...no star rating for me but it was not a option ...

Rent a Center in Toms River, NJ has the most incompetent manager. The customer service is the worst. They slung water all over my floors when they picked up washer. It was a HUGE mess. They arrived 4 hours late and they continue to take money from my account without my permission. Avoid this store at ALL costs.

First they almost had me getting what I didn't want then they screwed up on my payments which were on a Monday but they called me on a Saturday and told me I had to pay them that day n not on my regular payday I told them about for which they told me they will get their items if not paid. They couldn't wait two extra days thats some BS!

Ok, so make payments on time if not early, and this one time after being ill and missing work need to be 5 days late. Call the store to let them know and everything was arranged. Then received a call from the store saying I didn't have insurance coverage for the furniture which I provided when getting the furniture and told them so. Then told that if had purchased theirs which would be an approximate $360 extra that I could have a grace period but since I did not they would come pick up the furniture.

Rent-A-Center is the worst company to buy merchandise from. After being a loyal customer for years they treat you like you never make payments. I owed one last payment, and they beat on my door like the police after I had already told them when I will be making my last payment. I will never buy anything else from them.

This is the worst company out there!!! They prey on less fortunate people with no or bad credit and make it worst every time its like legal robbery!! Please don't waste your time with these thief's...

The store in Southaven MS is horrible. God forbid you have a crisis during a pandemic and get covid. They do not care and will treat you like garbage. They got their payment via my grocery money because they refused to budge and sent someone after a few days. Even after someone said they could help. Safe to say I will be paying them off as soon as possible and letting as many people know as possible how they treat customers during a GLOBAL PANDEMIC.