Doc
Plus/minus
On the plus side: Customer service has been excellent. My second provider seems pretty knowledgeable and agreeable.On the minus side: my first provider no- showed on a virtual appointment. The mark-up on the meds and labs seems a little high.
Response from Renew YouthNov 17, 2025
Thank you for sharing your feedback. While we’re glad to hear that our customer service team and your current provider have made a positive impression, we’re truly sorry for the no-show experience during your first virtual appointment. That is not the level of care or reliability we aim to deliver. Please know that the provider involved has since been removed from our team, as we are committed to ensuring every client receives the high-quality experience they deserve. If there’s anything more we can do to support you, we’re here to help. Thank you again for taking the time to share your experience.



