RentalcarsReviews of renalcars.com

The agent Bryan Hegarty said I could not use my own in insurance, that that was illegal, and that insurance was included. When I asked for details on the insurence, he has no idea. Then he tried to sell me an insuranve upgrade which was more that the car rental. I rang the customer service helpline and they also could not provide any insurance details. You are taking a huge risk accepting their insurance, when they cannot provide a policy document. Never again ............... :-(

I travel abroad several times a year to a wide variety of destinations around the world and almost in all cases I rent a car. From a small car to a mini-van or station wagon. I find that Rentalcars is the best place to get good deals, cancelable till 48hrs prior to use and if needed to add excess-free insurance. But it is important to understand that rentalcars is just an aggregator of sorts, like a meta-search engine, so do not expect to get any support for your rental. Make sure to pick a reliable rental company from the search results and keep in mind that sometimes cheap means cheap.

I will never use Rentalcars again and recommend any sensible consumer to stay away. I booked a car in Greece through Rentalcars. The car was drivable but had numerous serious defects, that affected the experience massively. During the rental, Rentalcars customer service was unwilling to help, claiming that I should wait until after the rental to file a claim. I did that, with proof (photos and videos) of all problems. Rentalcars response was to acknowledge the problems, but the only compensation I was offered, ridiculously and outrageously, was an unknown(!) discount on future rentals! They couldn't even specify the amount or percentage of discount! What a disgrace.

Enquiry Ref. 776956804 5 mesi che aspetto il rimborso per un noleggio auto presa a Roma Fiumicino e fanno finta di non capir per rubare soldi ai cliente. Shawky El Sayed