reliancefirstcapital.comReviews of reliancefirstcapital.com

Provided more than one option. The individuals that you work with within the company are courteous and responsive. They come to you with whatever you need and keep you informed.

What an incredible company to work with with very efficient and knowledgeable employees. I highly recommend Reliance First Capital for any lending needs! We worked with Alicia Calabrace and we can’t say enough great things about her! She was so helpful and closed the deal quickly and painlessly. She was always available and her communication was so appreciated throughout the process!

My loan was completed in 1 month (Funded), thanks to the efforts of Nicholas Jon Chiapperini. He was my mortgage analyst. Life can get rough sometimes, so sometimes you need some help. Reliance First Capital was there to help me. Nicholas Jon Chiapperini found a perfect loan for me, and took me by my hand and lead me through the process. He is professional, knowledgeable, and yet compassionate. Thank You Nicholas.

I am very thankful for Mr. Eric Barreau's professional, responsive and honest assistance with the whole mortgage process from beginning to end. He made himself available to me via any method of my choice – email or cell phone, which I appreciated and took advantage of. I have been working with Mr. Barreau for over 2 years trying to figure out what works and what I can afford. He has been really patient, very on the job, reliable and persistent. Sometimes too persistent. Eric Barreau is a true professional. He takes the time to ensure that I understood the entire mortgage process, and is always willing to explain things until I felt comfortable. He was informative, enormously thorough and attentive to my financial needs, thus making sure that I was getting the best deal possible. Mr. Barreau is exactly the type of person you want working on your behalf. I would never work with anyone else!

Nick Eberwein was fantastic to deal with. Very informative and a great guy. He got us a great deal on our refinance. We were able to pay off all our bills and have money in savings. If you are looking to refinance or to get a mortgage Nick is your guy

Reliance First Capital, LLC in the Charlotte, NC office. Hands down on top of their game. Nicholas Eberwein was my first contact as a mortgage analyst, and you would think he was just telling you a story. But there was no story, he knew what he was talking about and made things happen. His Team Manager Amanda Mowbray was available for any additional questions or to help with the processing department when I had some documents that were difficult on my end. Great Team to work with, and I highly suggest using them with your mortgage needs.

I am very disappointed with Reliance First Capital. Most of the checks were made out in the wrong amounts since the checks were made out too soon before the loan closed. The checks should have been mailed directly to the creditors, not to me! It seems that, once the agent got his commission, your customer service stopped! One check was made out $1000.00 over the pay off amount and I was told that it would be resolved quickly. But 6 weeks later, I had to contact Mr. Cooper to get this issue resolved. One check was returned to me because the check was made out to the bank, not the creditor, in which I incurred a $30.00 late fee. I also sent the letter and returned check to my account manager and was told that this would be addressed quickly, but it never was! Last, I was told that Reliance First Capital would be carrying my loan, but instead, it was sold off to Mr. Cooper. Since I received the letter and email from Mr. Cooper, your customer service stopped returning my phone calls and answering my emails! Very disappointed and will definitely not refer you!

We had a very complex situation wherein 3 people were on the loan but not the title. RF has very experienced agents, particularly Yana, who was able to sort out a haystack of atypical data involving corporate owners and employees. She got it done and we closed within 10 business days. I would say RF understands complex requirements and can produce! Thank you for everything!