reliancefirstcapital.comReviews of reliancefirstcapital.com

We are a repeat customer. This time, we were fortunate to work with Nick Eberwein. He was personable, professional, patient and knowledgeable. He looked for all options to fit our needs and made us feel like people instead of numbers. The process was so easy and quick. From working with Nick, to the processor Roberta, to the notary, every interaction was exceptional. Nick is a true asset to this team and represents this company well. We will refer all family and friends to him in future, as well as any future mortgage needs ourselves.

My Loan Officer, Tracey Schuelke with Reliance First Capital went above and beyond during the entire loan process. I would not hesitate to refer her to any family member or friend to do a loan with her. Not only is she fun to work with, and trustworthy but she also has the patience of a saint!

This company started off great. Friendly, helpful and cheerful. We were seeking a cash out refinance. We moved on to an appraisal that costed us $750. Once the appraisal was completed the company informed me they were have trouble verifying my income despite having my pay stubs and w-2 information. They have now ghosted us and do not reply to messages and have refused to give us any actionable requests. I have informed them I have removing my application for a refinance. I am now out $750 and a lot of wasted time. Do not do business here unless you want poor communication and borderline liars.

After trying to work with them since November 2024 on a consolidation of mortgage and other things, today January16th 2025 I get told because I'm 1099 I'm not eligible. After I spent 600.00 on an appraisal on my home. Just the most unprofessional and unprepared bunch I have every worked with. It took them almost 3 months and 600.00 to tell me because of 1099 I'm not eligible. I'd stay away from these people!

My refinance experience with Reliance First Capital, LLC was exceptional! Everyone involved was professional, friendly, and guided me every step of the way. Special thanks to Ebonie and Michael.

Rachel Aul. Just a wonderful, sweet person to do business with. Exceptionally grateful to know her.

The whole experience was easy from start to finish. Agent (Philip Stone) was very informative and helped us make a good decision based on our needs. They come right to your house to complete the closing.

Dear Reliance First Capital Mortgage Team, I wanted to take a moment to express my sincere appreciation for the outstanding service I received from Jeffery Levis throughout my mortgage process. His dedication, hard work, and integrity were apparent from the very beginning, and I truly feel fortunate to have worked with him. Jeffery consistently went above and beyond to ensure everything was handled smoothly, and his clear communication made what could have been a stressful process much easier to navigate. I always felt like I was in good hands thanks to his expertise and genuine care for my situation. I also want to acknowledge Yasamin Panahiazar, Jeffery’s assistant, for her invaluable support. She was always quick to respond and kept everything organized, which helped the process run smoothly. Her attention to detail and professionalism were much appreciated. Finally, I’d like to extend my thanks to Lynn Tosadori in underwriting. Her patience and willingness to work with me through the various stages of the application made a big difference, and I’m grateful for her efforts. In closing, the entire team demonstrated an exceptional level of service and professionalism. Jeffery, Yasamin, and Lynn truly exemplify the qualities that make Reliance First Capital a trustworthy and dependable company. I’m grateful for their hard work and will gladly recommend your services to others in the future. Thank you once again for everything. Sincerely, Ed