Reliable RespiratoryReviews of reliablerespiratory.com

I would recommend

Very efficient with ordering

I have been waiting for replacement equipment for weeks and I have no idea when I will get them.

Excellent customer service always so helpful!

I called your office after receiving an email saying my Dr had sent a RX for new equipment. It’s been a week and I haven’t heard back from your company.

Great experience so far. They've been very responsive and took the time to thoroughly explain the equipment to me.

For the most part, R.R. is good to deal with. They have someone in their billing dept. who really should not have the kind of power over people's lives that his job gives him. The short version...a billing mistake had been made(happens) and I procrastinated in straightening it out. My wife and I went on vacation and the man in question sent an email saying that he was sending me to collections if I didn't pay immediately. I apologised for procrastinating and promised to deal with it immediately upon returning from vaca. No good...he said pay immediately or it was collections. It soon became glaringly obvious that he very much enjoyed lording his position of power over people. He gleefully sent my account to collections, etc. It was a mess that I started by procrastinating and he exasserbated just for the fun of it. Took care of everything after vacation when I was able to talk to another billing person. Put a damper on our vacation.

The only complaint I have is when I call for new equipment parts it takes forever to complete your order over the phone. I have gone on the website to order and was told there was a problem and had to call. When I mentioned this to the girl who answered the phone both times, she said I should be all set but when I checked I got the same answer.