Rebecca
Terrific outfit
Very helpful!

Who We Are Competency and compassion are our priorities. Not only do we offer top-of-the-line airway management devices and replacement parts, our highly trained and competent staff connects with our customers through professional, attentive servic...
Reliable Respiratory (reliablerespiratory.com) has 874 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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874 approved reviews, newest moderated first
Rebecca
Very helpful!
MARYELLEN
The people that I have dealt with have been very helpful and courtious
FRANCIS
Inept outfit let this worthy customer fall through their cracks. Reliable (what a misnomer) Respiratory failed to deliver life saving fresh supplies for ten months! Did not honor the written contract, that took Reliable Respiratory two full weeks to confirm insurance coverage. Final firm contract in writing signed by both parties. At one point, Reliable Respiratory laughably turned customer's account over to a collection agency for 13 bucks! Even the Audit Systems (based out of Florida) collection agency said we were dealing with a predatory outfit. Took money directly, without any prior notice much less permission, from customer's bank account. Repeatedly ignored doctor's orders to troubleshoot and reprogram machine. Never left even a message as to what they were going or not going to do!
Response from Reliable RespiratoryMar 12, 2019
Hello Francis, I am sorry to hear you did not have a good experience with us. When there is an outstanding balance, we are unable to provide new equipment, it is our policy. I am sorry to hear you feel so strongly about it. I will update our billing dept with your concerns. Thank you.
WILLIAM M.
I found the company to be informed and willing to share the information with its clients. There is a constant flow reminding clients of good practices using the equipment. The company seems to well stocked with parts and is responsive in delivering these parts to the customer when necessary Having an account with "RR" and being able to review my performance with the CPAP machine is a wonderful benefit - if there is a problem you can deal with it immediately. However, my reservation with the process is the initial meeting with the company representative. I believe that emphasis on types of masks, measurement and fit would have proved more to my benefit. I tried four different masks before I found the one that would work best. A suggestion: If the time and duration of the "Events" from the nightly performance results could be stretched out to indicate when they were happening this might be helpful.
Evelyn F.
There always there for you. Get equipment on time very passionate
PATRICIA
Yes great still need new hose.20 central st aprt 208 for my cpap
JC
I have had no issues with getting supplies or a response to questions.
THERESA
The Customer service was great! Unfortunately, I have not used my machine in months I’ve tried a few different Cpap masks but did not find a cpap that was a right fit for me. I lost more sleep because I would wake up to move and to adjust the mask. So I decided to stop using it.