RejuvenationReviews of rejuvenation.com

Gorgeous vanities received in a reasonable time frame. Gorgeous hardware. As a designer, I appreciate quality products at a reasonable price and this company delivers.

I’ve been a loyal customer of Rejuvenation for years, but this experience has completely changed my mind. I paid over $100 for shipping on a light fixture that was supposed to ship within the week — it took nearly a month. When I finally received a delivery confirmation, the photo clearly showed it was delivered to the wrong house. I emailed immediately and received no response for three business days. I called the customer service number and the representative was incredibly rude and unprofessional. She refused to send a replacement, insisted the issue wasn’t their fault, told me there was no supervisor available because she "worked from home," and ultimately hung up on me when I asked for her info after shouting at me. This experience has cost them a loyal customer.

I bought 12 curtain rings. Each one comes individually wrapped in two layers of plastic. I had to unwrap six in order to try to hang a curtain. When I did, I saw immediately that the curtain rings are utterly useless and unable to hold up even very lightweight linen fabric for more than 30 seconds. I wanted to return them, but things cannot be returned that are not in their original packaging. Also $15 shipping and handling for this tiny order was highway robbery. There is clearly a reason this website does not allow reviews on its own website. I would never buy from this company again.

I bought the shaw walnut 3 drawer vanity for over 4,000$. its been installed for 2 months and has 2 big splits in the wood up the side. Ill never trust a company that doesn't allow buyer reviews on their sight anymore. They know its junk.

My nurse jamie was so very nice from the moment she greated me until the treatment was finished. Jamie was so very kind and considerate during the whole procedure, Jamie made my experience a pleasure she explained the procedure to me fully and all about the after care that I needed to carry out once the procedure was finished and i was at home and the days following. If ever i need the procedure repeated i will request Jamie as my nurse to carry out my procedure again, thank you Jamie!

Bought the Shaw 6-Drawer Dresser and less than one year after it was delivered, the wood veneer began bubbling and cracking. Rejuvenation opened an investigation since it has been less than one year but they refused to do anything to replace or fix the item. The dresser was used normally in a temperature controlled apartment and cleaned only with a duster. The quality is garbage.

I purchased a Performance Boater Bouclé chair in Ore approximately two years ago for around $3,000. The chair is described as “heirloom quality,” yet after about two years of normal use, the backrest springs began protruding through the upholstery. This represents a significant structural failure for a product at this price point. I contacted customer service and was informed that, as the chair is out of warranty, there was nothing they could do. Given the marketing claims and cost, this outcome is disappointing. Recommendation: I would not purchase furniture from this brand.

I contacted Customer Care at Rejuvenation Hardware a month ago seeking a replacement for a minor part (latch) for one of their very expensive door knob sets. For context, the latch which is made of a soft metal, broke into 3 pieces making the door knob inoperable. As if this wasn’t bad enough, my youngest daughter was trapped inside her room until I could remove the entire door knob set. For my troubles, I was offered a 10% on my next purchase (as if I would buy anything from them in the future). The sad part is, all I want is a replacement of the door latch. My message to those considering any purchase from Rejuvenation Hardware is to consider a more reputable option.