REI is the world's premier outdoor gear store. Find everything you need for outdoor adventure right here. We offer a tremendous selection of equipment and clothing for camping and hiking, cycling, climbing, kayaking, skiing and many more outdoor activities. All products sold by REI are backed by a 100% satisfaction guarantee.
REI (rei.com) has 467 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Equipment & Associations · Panorama City, California
Excellent
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Excellent
Equipment & Associations · Moscow, Idaho
Excellent
Equipment & Associations · Torrance, California
Excellent
467 approved reviews, newest moderated first
Moja
Ordered camping gear from REI and package was left outside the building and was not there even though they said they delivered it. Got in touch with REI they didn't want to refund me as LaserShip marked it as delivered and God knows when delivery guy delivered the package. Garbage company be aware.
Butters
Absolute garbage!!! They support selling our National Parks. I will never buy from them again. Fire the CEO...FIRE ERIC ARTZ. Traitors!!!
J. M.
Do Not Sell your old gear to these people......... Sent them a never used, never setup tent to be used ($$$ Big Agnes sold by REI) as a credit towards an upgrade tent. They determined it was no longer useful.........no credit, no returns..Sounds like someone has quit the scam going..REI is in a nose dive...They may want to audit their used/supply division.
Kimberly W.
I'm so disappointed in the decision to cancel all experiences to "focus on retail". It seems REI will sell just about anything but not offer any sort of adventures that truly explore the great outdoors. I've been a member for 30 yrs but this decision changes things for me.
Jim R.
I bought a fleece jacket online from REI and was extremely disappointed in the poor quality. It was very flimsy and more like a shirt than a jacket. To make it worse, the price was reduced and it was still overpriced. I will not buy from REI again because they were deceptive with this purchase.
Paul
First rate outdoor gear of all kinds. Expensive and worth it, especially for members.
Ryan B.
I love REI. I purchase most of all my outdoor stuff from REI. just today I purchased a $400 pair of hiking boots. I think that certain retail needs a reminding of who spins their clocks. At the very least remind them to say "Thank you."
Corey N.
Been going here over past year. Love it, amazing place and customer service is amazing. I can’t say enough good stuff about how they make things right and help you, not sure what’s going on with negative reviews but I think they are a great company.