Regal CinemasReviews of regmovies.com

Always have a nice experience when going to Regal, I love all their different movie experiences. The only downside is the app, with recent tickets. After a while or if you reinstall the regal app, your past movies, tickets don’t show up anymore , which is a bummer. Apart from that and the ridiculous high prices that every movie theater chain has, pretty good.

☆☆☆☆☆ (Zero Stars) – “Premium pricing, beta-testing audio.” This issue has been ongoing for a long time, and management doesn’t seem interested in fixing it. My visit on March 18, 2026 just confirmed that nothing has changed. Dialogues are too low, background music is also low, and songs have absolutely no punch. It’s a rare achievement to make every layer of audio equally underwhelming. The entire experience feels like it’s coming through 20-year-old desktop speakers—flat, hollow, and completely lacking immersion. For $22, I expected a theater-quality experience. Instead, I got something that my home setup easily outperforms. At this point, this isn’t a one-time issue—it’s a known, ongoing problem that’s being ignored. I’d genuinely like to hear from management: • Are these audio systems being calibrated at all? • Is anyone actually monitoring the experience in these auditoriums? Because customers are definitely noticing. Until this is fixed, it’s hard to justify paying premium prices for an experience that feels like a downgrade from home viewing.

This is in response to my initial review yesterday. I was disappointed due to the tickets at work confusion of having to pay for popcorn and soda. Today I received a call from Richard. Very polite and professional. He handled this situation perfectly. Refunded the entire amount of overpayment and was very sincere about getting to the bottom of why this occurred in the first place. I was stunned that someone even reached out, and less than 24 hours. So I would like to give a 5 star rating to Richard and Regal cinemas for handling this matter quickly. Thank you

Ok I ordered 4 clothing items from regal. Sent three back and was compensated for 1. Their customer service is the worst I’ve ever experienced. Do not order from them. I spent $200 and wish I never ordered anything from them. They are thieves. I’ve repeatedly emailed them and have not been given a reason. Horrible

I am blocked from the site and do not know why. Can you please correct this. Thank you you. frankrodriguez2@gmail. com

Had to wait outside for theater to open. Late opening and made excuses when I asked why. It was very cold in the theater watching the movie. No heat on.

The theatre was fine and the seating good but the sound was so loud we had to plug our ears when the sound effects came on such as music or other noises. I have never heard such a loud system. The people next to us left early because of it. We were in the theatre that was playing Marty Supreme. They really need to adjust the sound.

Order a popcorn bucket from their site,it was promised to be here before Christmas highlighted by a yellow bar on their sirecwhitch they now removed like the liars they are. I contacted two departments just to be told i had the wrong one and now for three days the third department has been ignoring my email.USPS has been waiting for the package since the 7th and this incompetent scam company has my money and hasnt respond or contacted me on why my order i paid money for and was promised before Christmas isn't here. Dont waste youre time or money on this bottom tier company they dont give a shit about you or youre money they want that unemployment money. Thanks for ruining Christmas you pathetic amateur low rung shit company.