Regions offers a full spectrum of banking services. Visit us online or at one of our many bank branch locations for checking, savings, mortgages and more.
Regions Bank (regions.com) has 509 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Wayne F.
I want too leave Jordan Powell a great review ever since I met that young man he showed me o was important and couple of times with my problems he not only help me he went all the way to make it resolved his attitude made me take my retirement and social security from navy federal and just wanted regions the young man is a 5 star in my book thanks Anthony Frazier 😉
SuperStar
Worst bank ever. They will lock your account without any notices
William R.
I have not always been happy with my chosen Bank which is Regions Bank.... But... Overall, I am Extremely Grateful for the Excellent Customer Service I receive from Regions Bank Today, Regions Bank quickly resolved an ongoing fraud commited against me through another finance company I just couldn't get it to stop!!! But Regions Bank Did!.... In less than 24 hours I am grateful to Regions Bank especially when I was helped before by Regions Bank when someone committed fraud against me at a Regions Bank ATM many miles away I have no idea still how the theft was committed... But I don't need to figure it out to know that I Truly Trust the Dedication and Security that Regions Bank provides for me every day Thank you to Everyone that Makes Regions Bank be that Bank for me
Mb
Awful, they pulled my credit without authorization.
Jessica T.
This is the worst bank I have used in my entire life. The worst customer service and the worst online interface. They make it incredibly inconvenient to set up autopay to make it more likely for you to pay interest. Instead of being able to set up auto pay online or even over the phone like most banks you have to call them to have a form MAILED to you which you then have to fill out with your banking information and then go to the post office to MAIL IT BACK. Which is absolutely insane!!! I had set up autopay a long time ago and then didn’t use the card for several months. When I made a $6k purchase on it I assumed my autopay would still be in place but I guess not. One day after my payment due date I noticed my payment wasn’t processed. I immediately paid the entire balance and asked them if they could please waive the interest fee since the autopay wasn’t processed and I paid it 2 days before the statement closing date and they said that wasn’t possible. So now I have to pay interest on $6k when I had the money to pay off the card the entire time they just scam you with the autopay complications. I am closing my account and I will never use this bank again. Just want to warn everyone of this scam artist bank so you can avoid this happening to you too.
RONALD P.
While traveling overseas twice this year, they have froze my online banking. The first time I’m about four months ago I was in Turkey. They would not help me on the phone. They said I had to come back and sit across from them in person. So I flew back from Turkey and fixed it and they sent a letter to security and said don’t do this again he’s gonna be traveling for at least six months. Here four months later I’m in Malaysia and they blocked my account again. I called them and they knew exactly who they were talking to because I sat with a bank rep for at least an hour last time. They would not help me and I had to fly back from Malaysia, which is a 33 hour flight spent about $3500, and put up with all the aggravation. Horrible bank.
Marilyn V.
Customer service is horrible. I was a small account holder. I don’t think they really wanted to do business with me because of that. A couple of times I went in for a meeting with one of the bankers and kept getting interrupted by other employees. I guess they thought their business was more important than mine. So I found a bank more interested in doing business with me.
Jer
The Regions app is my only spinning circle app and I have lots of apps. Three attempts to update a bill pay address and three fails. My fourth attempt was successful but only after saving one line change at a time. Then received a fail trying to pay the just edited bill. Also Regions new rule for withdrawing large sums of money ($2k or more) is a hassle hiding behind "its for your protection..." All companies say this until they get hacked so what protection.
