Regions offers a full spectrum of banking services. Visit us online or at one of our many bank branch locations for checking, savings, mortgages and more.
Regions Bank (regions.com) has 509 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Sommer H.
Very dissatisfied. The initial agent I had talked to didn’t understand me so she locked my account. I don’t live in the state with a nearby branch so now I’m unable to use my account. I haven’t even received any mail from them going forward.
CHERYL R.
I've been trying to send $ to my mentally challenged brother for 2 days. He went to the bank and they said we had to use zelle. But he tries to register (I tried used his account) but their website is not working. Can't call. I'm trying to find a Regions locally but their websites do not show hours. I call, no answer! ZERO customer help! My transfer to HIS number failed. He needs money YESTERDAY and is 4 hours away. Closest Tegions is over 30 miles from me. Going to ask my brother to go to another bank. Worst bank EVER.
S W.
I’d give them no stars if I could. They push through your debit transactions before your deposits… And then cause you to have overdraft… That they then charge you for… Never mind the fact you’re depositing $10,000… typically when they are all hitting at the same time they push the deposits through first… Even in their account explanation it says that is what they do… But that is not what they do… They steal your money every chance they get… And by God don’t let anyone steal your debit card… They will not refund it until it all clears… And then you have to fill out dispute forms… They fill out police reports and affidavits and you eventually get your money back in 10 to 14 days… I have never had another bank treat me so poorly… Typically when there is fraud you get your money back immediately… Do not bank with Regions… They do not care about you… They only care about making money… Even if they have to steal it from their customers
Dont worry about I.
The branch workers tell you one thing, you call the hotline and they tell you you have to go get your account unlocked at the branch (after waiting for 2 hours, second time calling). All this and they cant even give me a reason for locking my account in the first place, even after "verifying" my identity twice over the phone, and the visit to the bank in person, but nooooo apparently that isnt good enough. This isnt the first time its happened. If you want a banking service you can trust, GO ELSEWHERE OR IT WILL BE NOTHING BUT HEADACHES
mail B.
If I go to a branch I usually get very good service. However, If you have an issue away from a branch or can't "do it yourself on line" and try to call the customer servive number, expect an absurd wait time, transferrs, entering same info more than once, the telling the same info to customer service rep. Once you get the correct rep on the phone thay are nice and helpful, but your so discusted by that time it does not make up for it.
Terry
I went to pace fl regions atm wanted to withdraw 500 dollars atm only gave me 100 dollars and receipt showing I withdrew 500 dollars. Went inside told them what happened and said they would investigate it will take up to 72 hours it has now been 10 days and no word from them so watch out with the atm
EDUARDO B.
This bank does not favor their customers..they focus on making money by charging fees..run...dont get an account in this place.. trust me..you will lose a lot money just like i did
Carol B.
Went in with multiple deposits. I was the only one there. A second teller ask my teller to give her a couple deposits to help her. My teller said no, in case another customer comes in. No other customer came in and I waited over 30 minutes for her to do my deposits while the other teller did nothing.
