Regal Floor CoveringsReviews of regalfloorcoverings.com

I wanted to purchased some flooring after talking with a representative & was later told that they put the incorrect information in the computer and don’t have the actual product in stock. To me, it was the correct information since I was clearly explaining the sku number and the fact that the company had gone bankrupt. The product is still for sale on their website. I am now still waiting to hear back about the amount that was taken from us.

Really bad. I received a completely damaged shipment of 12 boxes of Kahrs Vinyl flooring. When I ask about the status of the claim they only tell me "For your convenience, our team provides claim updates via email every time we get an update or response. We apologize for any inconvenience this has caused you." Now I really relate to all the negative reviews. I didn't take them seriously. But I see now how hard it is to deal with this company. They (Regal Floor Coverings) also operate under different name such as Noble Floors. My credit card bank statement shows Gila Floor Coverings. It is hard to get any feedback towards the solution. I hope this gets solved soon. September 19 2022: Still no reimbursement for the damaged floor. All 12 damaged packages are still not picked up at my home. No emails or calls from Regal Flooring after many calls and emails from my side.

The worse company that I have dealt with in my entire life , They only wanted to get the sale done and get the money , They shipped a bad quality porcelain and washed them hands and forward my complain to the manufacture, they kept me in circle between the manufacture and them claim department , I have filled a claim with Arizona Attorney General and they never answered the claim , I will never deal whit that company again and I will never recommend some one to deal with them , They lied to me and change words and The owner threatened me that he will sue me if I write them a bad review, All the company stuff is well trained to wash them hands when it came to my complain

My ordered arrived damaged , I sent pictures and submitted a claim and then every time I sent a message about the claim I got short "we will check and get back to you" which they never did. I feel very scammed. Buyer beware! I will be turning them in to BBB.

Im a local flooring contractor located in Clearwater Fl Made a order of 500sf of luxury vinyl tile that i had to pick up in tampa, terminal its been a month since the floor arrived i have been trying to contact them since the day the material arrived because they never sent me the transition that we paid for an additional 150$ worth This morning i tried to contact them for the 10th time hopefully by seeing this they will at least give me a refund The material was great but customer service they need work

I forgot to write a review in Sept 2020, the tiles by Datile are the best I ever purchased; however delivery was not as promised; received tiles 5 days late, delayed my moving costing more money as had to stay in hotel for 5 day with new baby; Scott

Awful experience. 0 communication after I placed my order. My delivery is a week late (I still don’t have it as of today). I’ve had to follow up constantly to try find out what’s going on. Every time I called no one picked up except the sales line. My tracking number was wrong, the phone number for scheduling the delivery was wrong. It took 3 days to get me a correct tracking number.

And this is only because there are no "0" stars to give. The salesperson was the absolute worst! I run a small business and I am a professional who deals with the public and with my clients every day, I was disturbed by his attitude. He was telling me I was trying to do something that I clearly wasn't. And he lied to my face. He was impossible to work with, but nonetheless, I held my tongue even after I asked to speak to his supervisor, and he told me that " he was out." He never checked. I WILL NEVER DO BUSINESS WITH YOUR COMPANY AGAIN. and all the referrals I would have made to your company, I'll be sure to tell whoever asks "please find another supplier if they want the same product" I purchased over 880 sq ft of wood from a salesperson who didn't deserve the sale.