RegalCoinsReviews of regalcoins.us

Worst casino ever because i spent 200 dollars and I got the free spins one time. STAY AWAY

Terrible site, verification process is very long and slow and customer support is terrible also. They take so long to respond and that’s if they respond at all smh will update if anything changes but i highly doubt they will!

It took awhile to do kyc I understand they got swam by customers so I waited finally got approved now for the redemption it said fast redemption well I have not seen that. I chat with support and they said they never said fast redemption what? On their website it says fast redemption. I went thru breeze and they said regalcoins need to release. So I just give this company one star. The games are great but going thru processing is ridiculous if you want to wait for kyc and redemption looks like it gonna take weeks or months now for them to approve anyone. Hopefully my redemption will get to my account soon. ( lol..yeah right soon ha)

How frustrating does this casino make the KYC process? Its almost impossible to get a straight answer. My friend referred me to this site. I have so many friends I was going to refer. Now, instead I have just been waiting for a KYC verification to complete. Their website and customer service team promises two to three days. Its been way longer. Every time I message them I get promises that it will be done by the end of the day. Here we are and its still not done. If they finish this process ill update my review and ill refer my friends. Until then, stay far away from this site. I hope my money isn't just lost

‼️09.06.2026 UPDATE: They did FINALLY pay out my redemption. Still, I have emailed them 3 separate times, countless posts on their social media and not once did I ever hear back from them. So, they stay at 1 STAR. Wish I could remove that and give them a 0. 9.2.2026 UPDATE: Nice that someone responds to my review, yet doesn’t follow through with what they say. ALSO, I have sent THREE emails to them, still no response! For this, they are getting 1 star. Maybe if they ever respond or actually process my redemption, I MIGHT update this. As of now, I’m currently investigating further actions to their lack of communication. Maybe if they focused less on here and more on their customers, they wouldn’t have a reason to be concerned about complaints. Also, their TOS and FAQ have absolutely zero real answers or direct outlines of redemption processing & timeframes. That and no legitimate way of contact other than a ridiculous partial ticket form to submit. *Updated*. Tired of waiting so I cancelled the 102 yesterday then redeemed 76.55 but still had to pay a fee of 1.53. Says takes 4 hours up to 3 days? Why? If I’m paying make it instant. I’m honestly not too impressed with my first redemption experience with RegalCoins. As the screenshots, I took, show, I submitted a 102.56 SC redemption, which comes out to $100.51 USD, and it’s currently sitting there “Waiting for approval.” I was also required to go through another verification process, and there’s a $2 withdrawal fee attached. And that’s where I’m having trouble understanding the value here: why am I paying a withdrawal fee when there’s no clear indication of when I’ll actually receive my redemption? For comparison, Pals that Spin doesn’t charge me a redemption fee, and my redemptions there have arrived within minutes. So again… why the fee here? If I’m paying for the convenience of withdrawing my winnings, I’d expect the process to actually be fast and predictable. Right now, I’m basically stuck sitting here waiting and hoping I actually receive what I legitimately earned. That’s not exactly a great redemption experience. And yes, I screen-record ALL of my gameplay. 🙄 So if there’s ever any question about whether a win was legitimate, I have the entire gameplay recorded from start to finish. Hopefully RegalCoins proves me wrong and processes this quickly. But based on this experience so far, 2 stars is where I’m at.

I wish I had read the reviews first. Do not deposit here if you ever plan to withdraw it. They have been verifying my identity for over 48 hours now and I imagine it will be just as long for them to approve a withdrawal if not longer. I really regret depositing here I just want my money so I can forget about them it's stressful when it takes this long and there is just no reason for it.

10 days so far no verification, and they do verification themselves which is a data breach, can imagine how long redemption takes if verification takes 10 days plus

Please steer clear of this site! Don't waste your time! They give you run arounds for verification. If you win, you won't ever see it! I swear this is a parasite of a site! They need to be sued!..nothing but lies they tell you. I hope they get sued for the fraud they are doing!