ReflexMDReviews of reflexmd.com

Update: the head of customer service reached out to me, and sent me a new bottle of Semaglutide free of charge, since I couldn’t use the first one. He also refunded me $100 due to my bad experience. I will be giving them another try and am excited to start this journey! Original: Ordered Semaglutide from reflexmd on 9/4. It is 9/12 and I still have not received my medication. I reached out to customer service 3 times with only one reply saying they could basically do nothing. Yesterday 9/11 my medication shipped from fedex—which was suppose to be overnight shipping and it is now 9pm and I have not received my medication. I’m worried my Semaglutide will no longer be cold by the time I get it from this “delayed transit”. I again reached out to customer service and have heard nothing!! I’m so confused and disheartened. My 5 day shipping window was a week and my overnight shipping is going on 2 days. And I’m getting no help or compensation from the company after paying a lot of money and trusting them.

Held out hope that this was a good company. Got first order and all was fine. Prior to getting second wI told them I could no continue with the program at this time and canceled my membership. They still went ahead and took $497 out of my bank account. Have contacted them three times now to get my money refunded and all I hear from them is crickets! Don’t bother with this company. I have to be fair when it is deserved. Today, after some back and forth with the company, my money was refunded. I liked the actual product and do hope to start my membership again when I can.

I have been a client for almost 4 months now, and I could not be happier with the customer service, the product and my results. Medical intake information is taken properly, and I receive a tracking number the day my medicine ships, I always receive it less than 24 hours later in a cold pack. If you have questions for customer service, they always respond promptly and pleasantly. The medication and telehealth pricing is extremely reasonable, I have not seen it cheaper anywhere else. Highly recommend!

This is a total scam, they debit your account and nothing is delivered.

Placed order online. At the payment step it erroneously claimed card was declined, even though it went through on my bank. No one answers the phone. They did respond to my email (from overseas) and indicated their IT dept would have to 'research' it ... even though I supplied the bank statement showing they received the charge. It's a week later and now they have finally 'agreed' to a refund, which they say will take another 5 days. At this point I am still out $297.

THIS IS A SCAM!!!! I ordered 8-8-23. They took my payment and I spoke With the doctor who was very nice and helpful. However I call and you can’t get a person. Then you email for a status and they said check spam for fedx tracking. Nothing! SCAM!!!

Was approved on Sunday & prescription sent to pharmacy. Never received meds. Terrible customer service. First said they had shipped it & check my spam folder for FedEx tracking. Nothing. Emailed again and 24 hours later responded that my prescription would ship next week. I told them to cancel. Never got a confirmation so I contacted my credit card company. Their website says 24 hours to get your meds then fine print says 3-5 days. I am at 7 days with nothing.

SCAM, solution provided was NOT SEMAGLUTIDE. WASTED MONEY AND TIME.