Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
reflexmd.com
Website
reflexmd.com
Category
Personal Care
Location
Claymont, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 70% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This company cannot pay to remove reviews or change its score.
The process of consulting the health provider was quick. The cost is reasonable. The delivery of the medicine was in just 24 hours. All instructions and supplies arrived together. I recommend ReflexMed for those looking to lose weight or have better control of their sugar. thank you so much
Response from ReflexMDJan 13, 2024
Hi Alain,
Thank you for the recommendation! We're delighted to hear about your positive customer experience. Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
CU
customer
So far so good
So far so good. Just took my first dose. How the numbers on the syringe' are right. 10 on a 1cc syringe
Response from ReflexMDDec 20, 2023
Hello,
We're delighted to hear about your positive customer experience! If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
CH
Charles H.
Cancel my membership
Cancel my membership. Keep the money. Don't send me any meds.
Response from ReflexMDDec 20, 2023
Hi Charles,
I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
After looking into your account I can see that our team was able to cancel your account and a refund was processed. You should see that in 3 to 5 business days back to your original form of payment. We look forward to the opportunity to earn your business in the future. Wishing you success on your health journey.
CL
Clara
Very fast responses to my initial…
Very fast responses to my initial inquiry. Got approved by the doctor within 24 hours. Once approved, I got my medication within 3 days.
Response from ReflexMDJan 13, 2024
Hi Clara,
We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
DE
Deirdre
I am having a great experience
I am having a great experience. My medication arrived quickly. Communication has been timely, and I hope this pleasant experience continues.
Response from ReflexMDDec 20, 2023
Hello Deirdre,
We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
AD
Angelina D.
Fast delivery
Fast delivery, good customer service response.
Response from ReflexMDJan 6, 2024
Hi Angelina,
We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
PL
Pleased
Answered my questions quickly and…
Answered my questions quickly and responded timely. Very pleased.
Response from ReflexMDDec 20, 2023
Hello,
We are glad you are very pleased! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
RC
Rob C.
A Heartfelt Thank You to ReflexMD for a Remarkable Experience
Dear Trustpilot Team,
I hope this message finds you well. I am writing to express my sincere gratitude to ReflexMD for the exceptional service and support they provided during my experience with their platform.
In a market flooded with uncertainties, ReflexMD stood out by delivering on their promises and surpassing my expectations. I had the pleasure of interacting with their team, and from the outset, they demonstrated a commitment to transparency and reliability.
In stark contrast, my previous encounter with another company, Henry Meds, left me deeply disappointed. Despite a three-month investment of time and money, I received no product and was left frustrated by their lack of accountability. ReflexMD, on the other hand, not only met but exceeded my expectations. From our initial conversation to the swift delivery of my medication, the process was seamless and hassle-free.
What truly sets ReflexMD apart is their unwavering dedication to customer satisfaction. On one occasion, I faced a potential issue with a delivery exposed to the hot sun. ReflexMD not only addressed my concerns promptly but also took the initiative to discount the affected delivery and promptly sent a replacement via Federal Express.
Their commitment to providing comprehensive support is evident in the inclusion of nausea medicine, materials, needles, bacterial pads, and other essentials with each shipment. The level of care and attention to detail reflects their genuine concern for the well-being of their customers.
While my association with ReflexMD has come to an end due to a change in my healthcare provider, I want to emphasize that my decision was purely financial. ReflexMD consistently delivered on their promises, and I have nothing but praise for the positive impact they had on my health journey. The weight loss I achieved with their support is a testament to the effectiveness of their products.
In addition to their reliability, ReflexMD's customer service deserves commendation. I encountered a minor issue during my time with them, and their team was readily available to assist. Their responsiveness and willingness to address concerns promptly left a lasting impression.
In conclusion, I wholeheartedly recommend ReflexMD to anyone seeking a trustworthy and effective solution outside the conventional medical community. Their commitment to customer satisfaction, transparent processes, and genuine care for their customers make them a standout choice in a sea of online vendors.
Thank you, ReflexMD, for your unwavering dedication to your customers and for helping me achieve my health goals.
Sincerely,
Robert C.
Response from ReflexMDDec 20, 2023
Hello Rob,
Wow, thank you for sharing your experience in such detail. We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service.
We wish you well on your health journey and we will be here if you need us in the future!