Dani O.
Refuse to respond to cancellation request
They are super responsive to your emails while they are taking money from you. I logged onto the portal to see when my next payment was going to process, made sure that I emailed them in advance. In addition to NOT responding to my cancellation request, they charged me the day following the request to cancel. I received a call yesterday and VM stating they received my request and they would email me to cancel. They never did.
Response from ReflexMDFeb 23, 2024
Hello Dani, I can confirm that your request to cancel has been processed successfully. I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. We wish you well on your health journey.



