Kelli M.
Very unprofessional
My package arrived , without prior notice that it was being shipped, there was no cold pack inside the box and this medication is supposed to be kept refrigerated, it was 90 degrees here yesterday for at least 2 hours before we got home,and it was left in the sun on my porch. I do not understand why you don't send a text or email about shipping with tracking information.
Response from ReflexMDJun 19, 2024
Hello Kelli, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.



