reflex-active.comReviews of reflex-active.com

Complete garbage. You cant leave the room without it disconnecting from your phone. Sleep or heartbeat never measure. And absolutely no help when you contact the help centre either.

This is my second Series 8 watch. Returned the first (to Argos) when it just wouldn’t switch back on after charging. The replacement has never worked properly. I don’t mind the constant watch face change even though some are very hard to read in daylight, but this one has never recorded sleep, heart rate etc (the first one did) and worse, doesn’t record steps properly. It’s actually de-motivating to know you’ve walked 10,000 steps or more but watch says 2800! I know you get what you pay for but I may as well have thrown my £25 in the bin. PS Previously had a very basic Radley watch which served me well for years until I lost it so not all cheaper watches have these problems.

Downloaded Red App as instructed and despite it stating compatible with Strava the option is not there unlike the Blue App which isnt compatible with the series 39 watch, emailed customer services 2 weeks ago via there website and still not heard back. Watch itself is ok but specifically got this as strava compatible which it isnt or rather the Red App isnt !

Poor watch and absolutely no customer service, do not bother buying

It's good for notifications and steps but says often my heart rate is 160 bpm even when I'm not wearing it.also not recording sleep. Not great if I'm honest but wasn't expensive and you get what you pay for I guess.

Got the reflex active red on a flight home about a year ago. first it was ok then noticed not registering sleep saying going to sleep at 22.00 when I went at 20.00 charging keeps cutting off and no answers from customer service giving it one more attempt but can’t just sleep time as it still says 22.00hrs then in bin it goes very poor

Sent my series 15 back after it stopped working 12mths later. Worked great up till then. They replaced it with series 23 which I find is rubbish. Plus cheaper to buy. Does not record sleep. Says I have done 22000 steps when I have not been mobile much. Unable to set achievements. Only fit to tell the time. Message notifications

I purchased a Reflex Active smart watch and it developed a minor fault. i contacted the support centre and they were nothing short of first class. I wouldn't hesitate in buying any of their products in the future. This is customer service how it used to be