RefillsWe started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,113 reviews with 5 stars · Clear filters
Amy
Great customer service and support!
Response from RefillsJul 4, 2026
Thank you for your wonderful feedback. We are delighted to hear that you received great customer service and support. Providing an excellent experience for our customers is always our goal, and it's rewarding to know we met your expectations. We truly appreciate you taking the time to share your experience and thank you for choosing us. We look forward to serving you again in the future.
Kim S.
Hope was courteous. I felt she was concerned about my shipping issues .
Response from RefillsJul 4, 2026
Thank you for your kind feedback. We are delighted to hear that Hope was courteous and demonstrated genuine concern regarding your shipping issues. Providing attentive and customer-focused support is very important to us, and we're pleased that Hope was able to make a positive impression during your experience. We will be sure to share your comments with her. Thank you for taking the time to recognize her efforts.
anonymous
Miss Ronald was amazing! Please give her a raise asap
Response from RefillsJul 3, 2026
Thank you for your fantastic review! We’re thrilled to hear that Miss Ronald provided such amazing service and was able to make such a positive impact on your experience. We truly appreciate your kind words and recognition of her efforts. Feedback like yours means a lot to our team, and we will be sure to share your compliments with Miss Ronald and her management team. We look forward to serving you again in the future.
Tricia M.
Wonderful customer service! Ive rarely had issues with this company but anytime I have, staff has been so helpful and accommodating. Ronald especially, she rectified my issue immediately. 5 stars. Thank you!
Response from RefillsJul 3, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you've consistently had positive experiences with our team and that we were able to assist you when needed. We especially appreciate your kind words about Ronald. We will be sure to pass along your recognition, as providing prompt, helpful, and accommodating service is something we take great pride in. Your support means a great deal to our team, and we look forward to serving you again in the future.
Maranda C.
Great customer service. She explained everything step by step.
Response from RefillsJul 3, 2026
Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience and that our team was able to explain everything clearly, step by step. Providing helpful, transparent, and supportive service is very important to us, and we're glad we could assist you. We truly appreciate your kind words and look forward to supporting you again in the future!
ANA M R.
Great job. Very thorough. Helped me get everything sorted out.
Response from RefillsJul 3, 2026
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience and that our team was able to help you get everything sorted out. Providing thorough, efficient, and helpful support is what we strive for, and it's great to know we met your expectations. We truly appreciate your kind words and thank you for choosing us. We look forward to assisting you again in the future! 😊
Haylee
So far it has been very welcoming and supportive!
Response from RefillsJul 3, 2026
Thank you for your kind feedback! We're delighted to hear that your experience has been welcoming and supportive so far. Creating a positive and encouraging environment for our customers is a top priority for us, and it's wonderful to know we've met your expectations. We truly appreciate your support and look forward to continuing to assist you whenever you need us. 😊
Adrian Miller J.
The person is very helpful and I could understand them
Response from RefillsJul 3, 2026
Thank you for taking the time to share your feedback. We’re delighted to hear that you found our team member helpful and that they explained everything clearly and understandably. Providing excellent service and ensuring our customers feel informed and supported is very important to us. We truly appreciate your kind words and look forward to assisting you again in the future. 😊
