RefillsWe started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Reagan
Always answers when I need help, speaks clear English, very nice!
Response from RefillsJul 12, 2026
Thank you for your kind review! We're so pleased to hear that you've consistently received the help you need when reaching out to us. Providing accessible, friendly, and clear communication is very important to us, so it's wonderful to know that our team has been responsive, easy to understand, and pleasant to work with. Thank you for your continued trust and support.
Cf
They were very helpful.
Response from RefillsJul 12, 2026
Thank you for taking the time to leave a review. Providing supportive, attentive service is always our goal, so it's wonderful to know that your experience was a positive one. Thank you for choosing us. We truly appreciate your support and look forward to assisting you again in the future.
Doug S.
The lady was very informative. I do wish to expedite my order. I will be out of town 7/18/26 for a week
Response from RefillsJul 12, 2026
Thank you for taking the time to leave a review. We also appreciate you sharing your travel plans with us. We understand how important it is to receive your order before being out of town, and we'll do everything we can to support a smooth and timely experience. Thank you again for your feedback and for choosing us.
Amanda
Quick and easy to sign up, friendly and professional agent on the follow-up phone call, fast shipping. Legit service.
Response from RefillsJul 12, 2026
Thank you for your wonderful review! It's great to know that the follow-up call provided the support and information you needed, and that your order was shipped promptly. Thank you for your trust and for recognizing our service as legitimate and reliable.
Martina W.
I’ve only been with Refills for about 4 days. In that time I was able to get signed up, have a follow up call to discuss the program and expectations, and my medication was shipped out with a delivery date of tomorrow, five days after my initial inquiry. Sharon Lawson who reached out was pleasant and I appreciate her flexibility with timing according to my availability. So, so far, so good with zero complaints.
Response from RefillsJul 12, 2026
Thank you for taking the time to share your experience. We're especially grateful for your kind words about Sharon. Providing friendly, flexible, and personalized support is something we take great pride in. Thank you again for your feedback and for choosing Refills. We truly appreciate your trust in us and look forward to continuing to support you throughout your journey.
Rhonda D.
It was easy to order the medication; and the cost seemed reasonable.
Response from RefillsJul 12, 2026
Thank you for taking the time to share your feedback. We strive to make accessing care as simple and convenient as possible while providing great value to our customers, so it's wonderful to know that your experience reflected that. Thank you for choosing us and for your kind review.
Severra
Sharon was clear about the steps of the process, the prescription link details and the patient portal for any questions or assistance.
Response from RefillsJul 12, 2026
Thank you for your kind review. We're delighted to hear that Sharon provided clear and helpful. We'll be sure to share your wonderful feedback with Sharon. She will be delighted to know that her support made a positive difference to your experience. Thank you for choosing us, and please don't hesitate to reach out if you need any further assistance.
Pamela L.
Simple and quick process for submitting intake requests, transparent pricing structure and billing timelines, and Ashley was friendly and confirmed understanding when she called to confirm information and provide information about the process.
Response from RefillsJul 12, 2026
Thank you for taking the time to share your experience. We're especially pleased to know that Ashley provided friendly and attentive service during your call. Taking the time to confirm information, ensure understanding, and clearly explain. Thank you for choosing us, and we look forward to supporting you throughout your journey with us.
