RefillsReviews of refills.com

4.01,597 reviews
Pharmacy & Medicine

Refills

About Refills

We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.

Refills (refills.com) has 1,597 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: refills.com
Website: refills.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Refills reviews

Showing 1,113 reviews with 5 stars · Clear filters

Tammy S.
Jul 31, 2026
I'm struggling like I'm sure many…
I'm struggling like I'm sure many people are. Lucas was easy to talk to. He helped me pause my account & refunded my last payment. He was fast & compassionate. I dreaded making the call but he really has empathy & set me at ease. Thank you Lucas & Refills.com.
Response from RefillsJul 31, 2026
Thank you for taking the time to share your Trustpilot review. We're pleased to hear that Lucas was able to assist you with empathy, compassion, and efficiency during a difficult time. We appreciate your feedback and thank you for choosing Refills.com.
David P.
Jul 30, 2026
Agent was able to answer all my…
Agent was able to answer all my questions satisfactorily
Response from RefillsJul 31, 2026
Thank you for taking the time to leave a Trustpilot review. We're pleased to hear that our agent was able to answer all your questions satisfactorily and provide the support you needed. We appreciate your feedback and thank you for choosing Refills.com.
Fararn
Jul 30, 2026
I wish Refills has more staff like Mr…
I wish Refills has more staff like Mr Adam King. Compassionate and caring. Clear and detailed. You are lucky to have hired him
Response from RefillsJul 31, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that Adam provided you with such a positive experience. We truly appreciate your support.
Michael M.
Jul 30, 2026
I received a friendly phone call…
I received a friendly phone call detailing what to expect from the perscription.
Response from RefillsJul 30, 2026
Thank you for sharing your experience. We're pleased that our team provided clear and friendly guidance on what to expect from your prescription. Your feedback means a lot to us.
Carol F.
Jul 30, 2026
Very fast
Very quick delivery. Easy to administer. So far no complaints
Response from RefillsJul 30, 2026
Thank you for your review! We're delighted to hear you found our service quick and easy to use, and that everything has gone smoothly so far.
Shelley C.
Jul 29, 2026
Easy to set up account and advertised…
Easy to set up account and advertised price was honored. Pleasant and patient!
Response from RefillsJul 29, 2026
Thank you for your kind review! We're delighted to hear that the setup process was easy, the advertised price was honored, and that our team provided pleasant and patient service. We appreciate your support and look forward to serving you again!
Eric
Jul 29, 2026
Friendly and informative
Friendly and informative, appreciated the call reaching out to make sure I understood program and next steps. Sheridan offered top notch customer service.
Response from RefillsJul 29, 2026
Thank you for sharing your experience! We're thrilled to hear that Sheridan provided friendly, informative, and top-notch customer service. Ensuring our customers feel confident about their program and next steps is a top priority, and we truly appreciate your feedback. Thank you for choosing Refills!
Kathleen
Jul 29, 2026
Excellent response
Excellent response. Thank you
Response from RefillsJul 29, 2026
Thank you for your kind words! We're delighted to hear you received excellent service and support. We truly appreciate your feedback and will be sure to share your compliments with the team. Thank you for choosing Refills!

RefillsReviews of refills.com

About Refills

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Refills reviews

I'm struggling like I'm sure many…

Agent was able to answer all my…

I wish Refills has more staff like Mr…

I received a friendly phone call…

Very fast

Easy to set up account and advertised…

Friendly and informative

Excellent response

About Refills

About these reviews

More in Pharmacy & Medicine

xeteor.com

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RefillRx Connect

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Refills reviews

I'm struggling like I'm sure many…

Agent was able to answer all my…

I wish Refills has more staff like Mr…

I received a friendly phone call…

Very fast

Easy to set up account and advertised…

Friendly and informative

Excellent response