RefillsReviews of refills.com

Response from RefillsJan 15, 2026

Thank you for sharing your experience. We apologize for the shipping delays and the lack of response from our support team. We understand your frustration and are working to improve our communication and tracking processes. We appreciate your patience and would like to address your concerns personally. Please contact us through [email protected] so we can assist you further.

Response from RefillsJan 9, 2026

Thank you for sharing your experience. We’re sorry to hear about the confusion with pricing and the delay in your refund. We understand how frustrating that can be, especially when expecting a discount. Your feedback is important, and we’ll work to improve our communication and customer support. If you’d like, we can help follow up to resolve this for you. We appreciate your patience and hope to make things right.

Response from RefillsJan 9, 2026

Thank you for sharing your experience. We’re glad to hear the ordering process was smooth and that you’ve received your medication, but we understand how frustrating it is not to receive timely responses through chat. Communication with both support and providers is important, and we appreciate you pointing this out. Please reach out to [email protected] so we can review your messages and assist you directly.

Response from RefillsDec 17, 2025

Thank you for sharing this, and we’re very sorry for the frustration this has caused. We understand how upsetting it is to receive an incorrect dosage, especially after providing your current prescription and trying to get answers without a response. This isn’t the experience we want for our patients, and we’d like to review your order and prescription details directly. Please reach out to [email protected] so our team can investigate what happened and work toward resolving this properly.

Response from RefillsDec 17, 2025

Thank you for sharing your concern, and we’re very sorry for the experience you had with your delivery. We understand how important proper temperature control is for medication, and receiving it warm can be upsetting. Please contact [email protected] so our team can review your shipment and work with you on next steps to address this.

Response from RefillsDec 17, 2025

Thank you for your feedback. We’re glad to hear that communication has been clear, and we understand how frustrating slower shipping can be. Your experience is important to us, and we’re always working to improve turnaround times. If you have suggestions or would like us to review your order, our support team is happy to help.

Response from RefillsDec 17, 2025

Thank you for sharing your experience and for the balanced feedback. We understand how concerning it is to see an order remain at the pharmacy without clear status updates, especially after making a significant investment. We appreciate you noting the timely follow-ups you did receive, and your feedback about reassurance and transparency is very helpful as we work to improve communication. If you’d like us to review your order more closely or share additional context, our support team is always available.

Response from RefillsDec 17, 2025

Thank you for sharing your experience. We understand how a week can feel like a long time to wait, and we’re sorry for the delay. We’re glad the proactive update was helpful, and we truly appreciate your patience as things move forward.