RefillsReviews of refills.com

Response from RefillsJan 9, 2026

Thank you for bringing this to our attention, and we’re very sorry for the concern and frustration this has caused. Receiving medication you believe is expired and then not getting timely follow-up is not acceptable, and we understand why you’re worried. Please contact [email protected] so our team can urgently review the medication details and work with you on next steps to resolve this.

Response from RefillsJan 9, 2026

Thank you for sharing this, and we’re truly sorry for the concern and distress this has caused. We understand how alarming it is to realize the medication you received had a very short expiration window, especially when it was intended for a multi-week treatment. Medication safety is extremely important, and this is not the experience we want for our customers. Please contact [email protected] so our team can urgently review the medication details, clarify the expiration information, and work with you on appropriate next steps.

Response from RefillsJan 9, 2026

Thank you for sharing your experience, and we’re very sorry for the frustration this has caused. We understand how concerning it is to have paid in full and not receive updates, especially after multiple attempts to reach support. This isn’t the experience we want for our customers, and we’d like to review your order directly. Please reach out to [email protected] so our team can look into this and assist you as soon as possible.

Response from RefillsJan 9, 2026

Thank you for sharing your experience, and we’re very sorry for the frustration this caused. We understand how upsetting it is to request a cancellation and still see an order ship and be billed without communication. This is not the experience we want for our customers, and we’d like to review your account and the cancellation request directly. Please contact [email protected] so our team can look into this and assist you properly.

Response from RefillsJan 9, 2026

Thank you for sharing your concerns, and we’re truly sorry for the frustration and confusion this experience caused. We understand how upsetting it is when expectations around medication type, approval, billing, and communication do not align, especially when you were clear about wanting an FDA-approved option. This is not the experience we want for our customers. Please reach out to [email protected] so our team can review your case in detail, address the medication and billing concerns, and follow up appropriately.

Response from RefillsJan 9, 2026

Thank you for sharing your feedback, and we’re very sorry to hear that your experience with customer service was disappointing. This is not the standard we strive for, and we’d like the opportunity to understand what went wrong and help make it right. Please reach out to [email protected] so our team can review your concerns directly.

Response from RefillsJan 9, 2026

Thank you for sharing your experience, and we’re very sorry to hear how disappointing this has been for you. We understand your frustration with not receiving your order and feeling that the value did not meet expectations. This is not the experience we want for our customers, and we’d like the chance to review your concerns directly. Please reach out to [email protected] so our team can look into this and assist you.

Response from RefillsJan 9, 2026

Thank you for sharing your concerns, and we’re truly sorry for how upsetting this experience has been for you. We understand how serious it feels to believe something was processed without your consent, and that is not the experience we want for anyone. Please contact [email protected] so our team can review your account and address this situation directly.