RefillsWe started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Gustavo G.
The support specialist that assisted me was wonderful. She truly listened to my concern and addressed it immediately. Thank you
Response from RefillsSep 23, 2026
Thank you so much for your kind feedback! We’re delighted to hear that our support specialist listened to your concerns and was able to assist you promptly. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your wonderful feedback to our team!
Nicole M.
Lucy provided thorough information, made sure I understood it and frequently asked if I understood what she was saying.
Response from RefillsSep 23, 2026
Thank you for sharing your experience! We’re thrilled to hear that Lucy took the time to provide clear, thorough information and ensure you felt supported every step of the way. We will be sure to pass your kind feedback along to her!
Michele
My weight loss journey started February 2026. After much research and sending messages to different companies, REFILLS were the only ones that answered all of my questions and in a timely manner I went with the yearly plan and started out the weight of 228 as of today September 22, 2026 I have lost 42 pounds. I have had very minimal side effects and only a positive of decreased appetite. Your customer service and delivery service or top notch. Doctors are quick to respond to any questions. When it is time to renew for another year, I plan on staying with REFILLS. Thank you for making my weight loss journey for better health a reality.
Response from RefillsSep 23, 2026
Thank you so much for sharing your incredible experience and for trusting REFILLS with such an important part of your health journey. We’re thrilled to hear that our team was able to answer your questions, provide timely support, and make the process feel smooth and reassuring. Congratulations on the progress you’ve made! It’s wonderful to hear that you’ve had a positive experience with our customer service, delivery team, and doctors. We truly appreciate your kind words and continued trust in REFILLS, and we look forward to supporting you throughout the next chapter of your journey!
Alan W.
Ronald was very knowledgeable and personable on our call. Great customer service!!
Response from RefillsSep 22, 2026
Thank you for taking a moment to leave us feedback! We’re so glad you experienced knowledgeable and friendly service on your call with Ronald. We’ll be sure to share your kind words with him. We appreciate your trust in Refills and look forward to supporting you on your health journey!
Dave V.
Very responsive, want to help, fair pricing. What more do you need?
Response from RefillsSep 22, 2026
Thank you for the wonderful feedback! We're delighted to know you had a great experience with our team and pricing. Thanks for choosing Refills!
Hayley E.
Great customer support!
Response from RefillsSep 22, 2026
Thank you for the wonderful feedback! We're delighted to know our team took great care of you. Thanks for choosing Refills!
Tony R.
After some customer service response time issues at the start, the company has resolved those and now delivers on time, at a good price.
Response from RefillsSep 22, 2026
Thank you for your honest and thoughtful feedback! We’re glad to hear that the initial service issues were resolved and that you’re now receiving your orders on time at a good price. We truly appreciate your patience and continued trust in us!
Donna L.
Every question I have asked has been answered. I’m confident I’m getting exactly what I need for a fair price.
Response from RefillsSep 22, 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that all your questions were answered and that you feel confident in the service you’re receiving. We truly appreciate your trust and look forward to continuing to support you!
