RefillsWe started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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DD K.
Lucy Carmichael did such a wonderful job of explaining everything. She was very knowledgeable on any questions I had. Well trained and nice. Thank you Lucy!!
Response from RefillsSep 25, 2026
Thank you so much for taking the time to share your wonderful feedback! We’re delighted to hear that Lucy provided you with such a positive experience. We’ll be sure to share your kind words with her, as we know she’ll be thrilled to hear them.
Creshaundra P.
Sharon was very helpful and explained the process thoroughly. She answered all of my questions well.
Response from RefillsSep 25, 2026
Thank you for your lovely feedback! We’re so pleased to hear that Sharon was helpful, explained the process thoroughly, and took the time to answer all your questions. We’ll be sure to share your kind words with her. Thank you for choosing us, and we look forward to assisting you again in the future!
Shawna
Very knowledgeable of products and services compassionate and caring!
Response from RefillsSep 25, 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our team knowledgeable about our products and services, while also being compassionate and caring. Providing helpful, personalized service is very important to us, and we truly appreciate you taking the time to share your experience.
Dan and Jennifer S.
Lucy was very helpful and answered my questions. She was very easy to understand and explained everything clearly.
Response from RefillsSep 25, 2026
Thank you for your wonderful feedback! We’re delighted to hear that Lucy was so helpful and took the time to answer all your questions clearly. We’re pleased that her explanations were easy to understand and that she made your experience a positive one. We’ll be sure to share your kind words with Lucy!
Ashley C.
Thr representative was super helpful and very professional! He took care of all my issues and concerns.
Response from RefillsSep 25, 2026
Thank you so much for the fantastic review! We’re thrilled to hear that our representative was super helpful and professional in taking care of all your issues and concerns. Delivering smooth, attentive service is always our top priority, and we truly appreciate your feedback!
haley
all questions answered and had a great attitude.
Response from RefillsSep 24, 2026
Thank you for your wonderful feedback! We’re delighted to hear that all your questions were answered and that you had such a positive experience with our team. We truly appreciate your kind words and your trust in us. We look forward to assisting you again in the future!
Diane S.
Lucy Carmichael from the Refills Welcome Team was clear to understand and made sure I understood the process.
Response from RefillsSep 23, 2026
Thank you so much for the fantastic review! We’re thrilled to hear that Lucy Carmichael from our Welcome Team made everything so clear and guided you through the process with care. Providing easy-to-understand support from day one is our goal, and we will be sure to pass your kind feedback along to her!
Kimberly R.
Hello the young lady I talked to Lisa from Refills was very kind to me and informative. She listened to me and gave me tons of information on the workings of the program. She also answered any and all questions.
Response from RefillsSep 23, 2026
Thank you so much for taking the time to leave such a warm review! We’re thrilled to hear that Lisa gave you a great welcome and took the time to answer all your questions about the program. Clear, compassionate guidance is what we strive for, and we’ll be sure to pass your kind words along to her. Welcome to Refills!
