RefillsReviews of refills.com

Response from RefillsApr 27, 2026

We’re very sorry to hear about your experience and understand how frustrating it is to have your refill delayed without updates, especially on an auto-refill plan. That’s not the level of service we aim to provide. We’d like to review your order and help provide clarity on the delay. Since we’re unable to identify your account from this review, please email me directly at [email protected] with your full name and account email, and I’ll personally look into this for you.

Response from RefillsApr 20, 2026

We’re very sorry to hear about your experience and understand how frustrating this situation must be, especially given the prior confirmation you received about delaying your shipment. That’s not the level of service we aim to provide. We’d like to review your case in detail, including the timing of your request, the shipment, and the billing, to better understand what happened. Since we’re unable to identify your account from this review, please email me directly at [email protected] with your full name, account email, and the screenshot you mentioned, and I’ll personally look into this for you. Thank you for bringing this to our attention.

Response from RefillsApr 20, 2026

We’re very sorry to hear about your experience and understand how concerning it is to not receive your order or updates. That’s not the experience we want for our patients. We’d like to look into your order and provide you with a clear update. Since we’re unable to identify your account from this review, please email me directly at [email protected] with your full name and the email used for your order, and I’ll personally review this with our team. Thank you for bringing this to our attention.

Response from RefillsApr 20, 2026

We’re very sorry to hear about your experience and understand how frustrating this situation must be, especially regarding the billing and mixed updates you received. That’s not the level of service we aim to provide. We’d like to review your account, including the charge and order status, to make sure everything is properly addressed. Since we’re unable to identify your account from this review, please email me directly at [email protected] with your full name, account email, and any proof you mentioned, and I’ll personally look into this for you. Thank you for bringing this to our attention.

Response from RefillsApr 20, 2026

We’re very sorry to hear about your experience, receiving the incorrect medication and not getting a response is understandably frustrating. That’s not the level of service we aim to provide. We’d like to review your order and help resolve this as soon as possible. Since we’re unable to identify your account from this review, please email me directly at [email protected] with your full name, account email, and details of the medication received, and I’ll personally look into this for you.

Response from RefillsApr 20, 2026

We’re very sorry to hear about your experience, we understand how frustrating it must be to have trouble accessing your account and not receive timely support. We’d like to review your account access, cancellation request, and shipment to help clarify and resolve this properly. Since we’re unable to identify your account from this review, please email me directly at [email protected] with your full name and the email used for your account, and I’ll personally look into this for you.

Response from RefillsApr 20, 2026

We’re sorry to hear about your experience and understand your concern regarding the charge and auto-renewal. Transparency around billing is very important to us, and we take feedback like this seriously. We’d like to review your account, including the order flow and consent details, to better understand what happened. Since we’re unable to identify your account from this review, please email me directly at [email protected] with your full name and account email, and I’ll personally look into this for you. Thank you for bringing this to our attention.

Response from RefillsApr 15, 2026

We’re very sorry to hear about this experience and understand how frustrating it is, especially when the prescription was sent incorrectly. That’s not the level of service we aim to provide. We’d like to help review and correct this for you as soon as possible. Since we’re unable to identify your account from this review, please email me directly at [email protected] with your full name and the email used for your account, and I’ll personally look into this for you.