RefillsReviews of refills.com

Horrible communication, zero human interaction, they send texts all the time saying they been making attempts to contact me yet I've never once received a call, an email, or ever had a question answered. I think these guys are not legit at all, and simply want to get your credit card info to scam people. My advice - stay as far away from this company as possible!!

This company is terrible a rip off. Im still waited for a real peraon to contact me as the did not send me the correct amount of medicine that was ordered by their parner doctor. Medicne been die to take foe week 3 now. All the chat person said is we cant refund my money. I sent picture proof of their mistake and nothis done. This os scam business. No real contact persons. Weeks before chat box responds to your numerous messages. They are not legit

Like many, I went to them for GLP-1 support. I had already been on a prescription before, but had to switch to an online provider since I moved across the country. Refills has been a nightmare. They ignored my previous prescription and gave me a starter dose. They kept insisting it's stronger but it wasn't (they got the math wrong). When I pointed this out, they've since ghosted me. The "doctor" (these people don't spend any time with you and don't even bother reading or taking the time to work with you, they just write prescriptions for hundreds of patients) has ignored my messages and when I finally got her to reply patronizingly said, "You need to eat better and exercise". These people are rude and could not care less once you've paid for your supply. Oh, and don't go by Reddit. They have a rep on there that acts like they're so supportive and helpful. There's so many other providers these days. Find another. Edit: It's funny how only after I write a public review that I get this sympathetic, personal email response, yet for 2 months I've been getting the runaround in private. More indication this company only cares about appearances, not actual patient care/support.

I was just trying to get info on this medication after clicking an ad and was charged $299 before even verifying what meds I was after. There was no phone call or collection of medical info, no email, no communication at all unless you check in the app. I reached out by phone right away to cancel before they shipped but you can't get a person on the phone. I left a message but they never called me back. I ended up getting a shipment a few days later I've been requesting to return it and get a refund but the communication is terrible. They are a total scam - BEWARE!

I receive my medication and the prescription that was written on the bottle was a different prescription. Than the prescription that I was prescribed by the doctor! I am a nurse and this is not legal! I am furious!

This was not the pharmacy I was ordering from, somehow they intercepted an order I was placing with another clinic. When I received the order, then realized it was from the wrong place. I contacted them. I’ve had no response from their support team. The doctor prescribed the incorrect dose. I am returning the unopened package and disputing the charge on my credit card.  I always refer to Trustpilot before ordering products and their rating was much lower than the company I was originally trying to order from. BUYER BEWARE!

More expensive than other companies and abhorrent customer service. They sent me the wrong dosage and ignored my multiple attempts to reach out to them for clarification. They basically push you to a new random support person every conversation and none of them know what they’re doing. VERY SCAMMY. I recommend trying another company. ***follow up as of 5/11: I did email the person from refills that reached out to me and have tried several more times to contact support and still have not had any assistance and have been given the run around or have been completely ignored. Once again, I do not recommend purchasing from this company because they will not resolve any issues if you have them and do not care about their customers.

This company sucks. They take several days to respond and don’t even answer questions. My order was placed two weeks ago and they haven’t even shipped it.