James B.
❤️Cove Outdoor Sauna❤️
I can not say enough about the outstanding service and products i received from Redwood Outdoors. My wife and I are first-time owners of a sauna. We did our research. Remodeled and craved out space in the backyard. Looked at many companies but Redwood came up consistently as top tier. Fast forward, the build and installation was simple for our landscaping company. We had all the instructions and videos emailed. Our product came on time but my landscapers were not ready to build it for another 2months during our backyard remodel. When it came time for the build, we realized the heating component was never delivered. Spoke to Joe and explained the situation and within 1-2days the heating components were on their way! No hassle. Very professional and understanding! But it didn’t stop there. Once I waxed the inside and stained the outside, I re-connected with Joe about using the sauna. He was there every step of the way!! Just can’t say enough about that guy! Outstanding service!!! Fantastic products!!! I’m using my sauna every other day. Love it!!!! Thank you REDWOOD!! You all have something special going. PROTECT IT!!! Have my eyes on other products you all!
Response from Redwood OutdoorsOct 12, 2026
Thank you for sharing your experience and for choosing Redwood Outdoors for your first sauna! We’re so pleased Joe helped resolve the missing heater components quickly and continued supporting you as you got started. We’ll be sure to share your kind words with him. Knowing you’re enjoying your sauna every other day means so much to our team. Your message about protecting what makes Redwood special truly resonates with us. Thank you for your trust and we hope you and your wife enjoy many years of relaxation!