Great response time. Friendly and courteous customer service people
Response from Arch Red Sky InsuranceMar 10, 2026
Ken,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
KR
Ken R.
Filing a claim was relatively easy and…
Filing a claim was relatively easy and straightforward. Company review and responses to claim were timely. Subsequent questions asking for more detailed medical information made me feel distrusted and that the only way I could have made a decision about the state of my health was to have had a medical professional shadowing me at all times. Impossible!
Response from Arch Red Sky InsuranceMar 5, 2026
Ken,
Thank you for reaching out to us.
As with any insurance claim, in order to adjudicate a claim in accordance with the terms of the policy, whether to approve or deny, our examiners require complete documentation supporting such claim. In reviewing the communications on your claim, when we originally received your Attending Physician Statement from the medical provider, there were details missing that we needed to follow up on. Once we received the response from the physician, we were able to approve your claim.
We appreciated your patience as we evaluated your claim. At the time of posting, we understand that your issue has been resolved.
Regards,
The Arch Red Sky Team
RN
Rose N.
Everyone was helpful and the issue was…
Everyone was helpful and the issue was taken care of promptly
Response from Arch Red Sky InsuranceMar 4, 2026
Rose,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
JN
Jeff N.
Easy to work with/ answered all our…
Easy to work with/ answered all our questions/ very professional
Response from Arch Red Sky InsuranceFeb 2, 2026
Jeff,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
WA
William A.
Cory was very professional and…
Cory was very professional and persisted on the call with me despite poor cell reception.
Response from Arch Red Sky InsuranceJan 20, 2026
William,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
EY
E Y.
Service is prompt but the…
Service is prompt but the representative was not as friendly
Response from Arch Red Sky InsuranceJan 14, 2026
Hello,
Thank you for your review. We appreciate your feedback.
Regards,
The Arch Red Sky Team
JS
John S.
Ease of paperwork
Ease of paperwork, Very timely
Response from Arch Red Sky InsuranceJan 14, 2026
John,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
CI
Cindy
We were so sad that we had to cancel…
We were so sad that we had to cancel our vacation but because we had your insurance it was a lot less painful. Your company was so efficient and we received our check quickly. Thank you for your help!
Response from Arch Red Sky InsuranceJan 6, 2026
Cindy,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team