Fred S.
Took Forever
Took forever, partially our fault then settlement was delayed because additional info was required of us that Fireside Chalets had on file already. I was the insured but was required to provide proof of payment to collect. Felt like the claims rep was just being ornery and difficult. Same info was not required on a larger previous claim with same claimant. K o
Response from Arch Red Sky InsuranceSep 1, 2026
Fred, Thank you for reaching out to us. Please understand that it typically takes 30 days to review and adjudicate a claim following receipt of all required documentation, including documentation from the rental company. We appreciated your patience as we evaluated your claim. At the time of posting, we understand that your issue has been resolved. Regards, The Arch Red Sky Team