Arch Red Sky InsuranceReviews of redskyinsurance.com

We took the insurance after a few calls to Megan to discuss policy coverage. She was so sincere and answered all of my questions professionally. We purchased the plan with the final payment on the rental property which we had reserved almost a year earlier. Not long after that I was made aware that I had a serious medical condition which required trip cancellation. We started the claim process. My claim was reviewed by Katricia. Wonderful person. After initial document was provided she requested some additional info which I provided. She moved the claim along quickly. On the day prior to my heart surgery, I received an email EOB saying the claim would be paid in full. You have no idea what a load this was off my mind. So all of that being said We truly appreciate the speed at which this was resolved. We are now lifelong users of RedSky. Y'all are wonderful!! Thank you Sal.

I paid almost $700 for a trip that a personal family emergency caused me to cancel, and they refused to give me even a partial refund because I didnt have 100 pages of documentation. What's the point of having travel insurance, if you're still gonna lose the money? Save yourself some trouble and don't use them.

The process was straight forward with excellent responsiveness. My claim was settled promptly, with no additional requests for information beyond what was initially required.

Professional staff, settlement was timely. Did not give 5 stars because website navigation and accessing claim information is not the best.

Efficient and responsive reply to my claim

Agent very courteous , respectful,and explained process clearly.

The person I spoke to was very helpful in providing answers to my questions. BUT, I think it is absolutely ridiculous that even though I provided a death certificate, I must provide additional health information regarding my husband's death in order to receive a refund for my trip that I cancelled.

The amount paid is not the correct amount you said code 133 indurance coverage not refundable but you already took it out in your calculation showing 1412 should be paid.