Jo Ann M.
A few topics
Customer service personnel were well informed and answered questions regarding the claims process. Electronic forms and signatures would speed up the process, but maybe physician signatures are necessary. Still waiting to receive email for ACH payment. Called customer service twice. Was told to wait a few more days. Third call today. Someone is supposed to call back tomorrow. I receive all of your other emails. Personnel is always courteous.
Response from Arch Red Sky InsuranceOct 16, 2026
Jo Ann, Thank you for your review. We appreciate your feedback. Regards, The Arch Red Sky Team



