Arch Red Sky InsuranceArch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.
Arch Red Sky Insurance (redskyinsurance.com) has 424 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Arthur
It was easy to deal with the representative on the phone, who told me which claim form to file. The process of filing a claim was relatively easy
Response from Arch Red Sky InsuranceNov 4, 2025
Arthur, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Michael M.
Maxwell answered all my questions and patiently walked me thru the processes.
Response from Arch Red Sky InsuranceOct 29, 2025
Michael, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Pete S.
Great customer service
Response from Arch Red Sky InsuranceOct 21, 2025
Pete, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Cheryl T.
injured myself about a week before my trip was scheduled and my orthopedist determined that I couldn’t travel. I contacted arch red sky, they sent me the necessary documents for the dr to fill out, I emailed arch the docs and and I received my check in the mail yesterday. The process took about 4 weeks. I’m very happy.
Response from Arch Red Sky InsuranceOct 21, 2025
Cheryl, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Nancy E.
Our claims rep Ashlyn was very responsive and followed up on all our questions. Super professional and prompt. And the decision on our claim was fair.
Response from Arch Red Sky InsuranceOct 21, 2025
Nancy, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Lisa R.
They made the process of filing claims very easy. I had to call a few times and each person I spoke to was genuinely kind and compassionate.
Response from Arch Red Sky InsuranceOct 21, 2025
Lisa, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Betty P.
We had reservations for North Myrtle Beach beginning Sept 28,2025. This was the period when they were experiencing a tropical storm on land and expected Hurricane to hit. We canceled our trip 2 days prior to arrival due to the weather threats. This was a real threat and the governor called for a state of emergency on the costal area of South Carolina! Red Sky Travel Insurance denied the claim for reimbursement. What a scam! I wonder if they had so many claims they decided to deny everyone because it wasn’t a mandatory evacuation! Don’t deal with this company!
Response from Arch Red Sky InsuranceOct 21, 2025
Betty, Thank you for reaching out to us. Travel insurance is a named peril insurance, meaning only covered events outlined in your policy are insured. Unfortunately, your circumstance did not meet a covered reason under your policy. We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy. If you have any further questions you can contact us at 866-889-7409. Regards, The Arch Red Sky Team
Stacey S.
I have 2 seoarate
Response from Arch Red Sky InsuranceOct 21, 2025
Stacey, Thank you for reaching out to us. At the time of posting, we understand that your issue is being, or has been resolved. Please look out for a communication from our team and if you have any further questions, please contact us. Regards, The Arch Red Sky Team
