Daniel R.
Poor customer service
Poor customer service, Poor company to deal with, dont know what they doing it seems very unhelpful and time consuming to deal with would avoid this company
Response from Red PointsApr 24, 2023
Hi Daniel, thank you for sharing your concerns. We apologize for any inconvenience you experience while attempting to contact customer service. If your issue was regarding a takedown request sent by Red Points, it's important to note that Red Points only acts on behalf of its clients' prior instructions when it comes to enforcing IP rights online. If you believe that a takedown request was made in error, please submit a counternotification to the marketplace's contact email. Additionally, you can use our request form at https://redpoints.secure.force.com/contactform to report any listing you believe was wrongly taken down.