Redline360Reviews of redline360.com

Agnet named Yves, he/she was amazing! Helped me with my every concern and questions I asked. His response to our email was so clearly explained I we didnt have any issues. I'm very greatly appreciated of his/her patience explained to me step by step. THANK YOU.

Made reaching out and communication very precise and clear. My personal experience was that I was being updated about the stock of an item I wanted and the contact team did not hesitate to reach out more than once with clear details, dates, and updates in regard to an item I wanted. Very clear and great customer service.

The car I ordered fell through so the un used unopened lowering springs they sent me I asked to exchange for something else. They were firm on there 30 day policy even though they are brand new never used in the box. Terrible customer service will not offer simple solution just corporate generic AI generated answers about not accepting the springs back. I give this company 0 stars terrible terrible customer service. I hope people steer clear of This place!!!horrible experience.

Yves was very kind and helpful, also took extra care to reassure me my order was set up correct after a small miscommunication from another rep

Yves was super helpful on fixing a mistake I had made, I would recommend this site to others. Great customer service.

Horrible to deal with …. They offer FREE SHIPPING till you place the order then they add a shipping fee they charged me over $8 to ship a tiny box that said FREE SHIPPING on the site when I questioned the shipping charge they they said they needed proof after showing the proof they ignored my emails I WOULD NOT RECOMMEND THESE SCAMMERS….!!!!! STAY AWAY FROM REDLINE360 ….!!!!!!!

disappointed with my experience with Redline360. I spent a little over $3,000 on Seibon carbon-fiber parts, and my hood arrived with a crack in the resin. The shipping boxes were not damaged, and I immediately provided photos and video showing the damage. I even went out of my way to get a professional local repair estimate of approximately $600–$700. Instead of getting this handled quickly, I have spent a ridiculous amount of time emailing, following up, and trying to get a straight answer regarding a damaged product that should have arrived in perfect condition. On top of that, I ordered headlights from them and waited over a week expecting them to ship, only to eventually find out they were backordered. Not one representative could simply verify availability and communicate that information to me from the beginning. Because I was expecting those headlights to arrive, my car sat at the body shop and I ended up missing a car show I had planned on attending. The biggest problem throughout this entire experience has been the lack of communication and customer service. I should not have to constantly chase a company for updates after spending thousands of dollars with them. Between dealing with a damaged hood, waiting for answers, and then dealing with another order that wasn’t even available, purchasing from Redline360 has been nothing but a migraine. There are plenty of companies selling the same products where you can actually speak with someone and get an issue resolved without having to repeatedly chase them through email. At this point, I am completely done doing business with Redline360. This entire experience has been unnecessarily frustrating and absolutely unacceptable.

I ordered what was supposed to be bc racing br series coilovers for an 04 to 08 Toyota solara. I received 99 to “04” coilovers. That vehicle does not exist here in the state as the first gen was only available for 99 to 03. It’s stupid because I had to wait a month for them to be shipped from overseas. My car being a second gen, these won’t fit. I messaged redline 360 on July27th 2026. I still have not received my refund to this day which is August 19th, 2026. They claim they received the return August 7th 2026. Matt Malone is the customer service representative I have been dealing with and he’s horrible. I have and to use the websites contact form 7 different times to get a response from him. I thought jegs was bad. This tops the cake. I will NEVER do business with redline 360 EVER AGAIN. I literally received my order from fitment industries before they even got me a return label to send back the coilovers they sent. Both the customer service email and my order was started on July 27th,2026.