UserIODK
Order experience
I'm hesitant to use this company again after my recent experience. My order was accidentally canceled, forcing me to place it again myself instead of them handling it internally. I had to separately request another coupon code, which was frustrating and time-consuming. Their website misleadingly mentions nearby warehouses, but my order shipped from Chicago, significantly increasing wait time. Furthermore, I had both the customer service representative and a warehouse employee contacting me, obviously with no internal coordination. The entire process was unnecessarily complicated and frankly disappointing
