Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
redboxrx.com
Website
redboxrx.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
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The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My first provider was great. The fundamental issue with the service is that you do not see the same provider each time. The second provider I saw was enormously rude and insinuated multiple times that I was lying about my symptoms. Her name was "Dr. Kimberly." Horrific experience, rude, dismissive, and spoke exceptionally fast. Very clear she was just trying to pick up a quick paycheck and move on. If you get a good provider, great. But you better hope that you don't get a horrific one the next appointment.
Response from RedBox RxJan 27, 2026
Thank you for taking the time to share your experience. We are truly sorry for the frustration you went through while trying to receive care through our service at RedBox Rx. We expect each and every one of our providers to give the same level of service and professionalism, especially when we cannot guarantee you will get the same provider each time you use our service. If you have not already done so, please reach out to our Patient Care Advocates at either 844-733-2697 or [email protected], so we can further discuss what happened during your visit. The experience you describe is not what we expect of our providers, and we want to ensure that it doesn't happen to you again or anyone else in the future. Your feedback is important to us, and we appreciate the opportunity to improve your experience.
MI
MishyMash
New to Redbox
New to Redbox, but It’s been a great experience, so far. Two prescriptions filled that I have used for years, but at roughly half the usual cost. Highly recommend!
Response from RedBox RxJan 26, 2026
Thank you for your kind review and your kind recommendation of our services!
MD
Michael D.
Very easy to use site
Very easy to use site
Response from RedBox RxJan 26, 2026
Thank you for your kind review Michael!
FL
frank L.
Avoid
What initially appears convenient quickly turns into a price-gouging tactic.
After the first visit and consultation, I was required to pay for four separate consultation visits in less than a year. One initial visit, another after 30 days, then a dose increase to 2 mg, which triggered two more paid visits.
I later discovered that the medication (Guanfacine) costs about $5 through my insurance at a regular pharmacy, compared to $75 for a 90-day supply through this service. On top of that, they charge an additional fee just to send the prescription to an outside pharmacy.
I reluctantly paid this fee once more after being told that following the 90-day review, the prescription could be sent to Walgreens without additional charges. That turned out to be false. They demanded the same fee again.
At this point, it is clear this is not about patient care or convenience, but about extracting recurring fees. You are far better off getting an Amazon Teladoc subscription or using a standard provider.
This service is unnecessary and functions primarily as a money grab.
Response from RedBox RxJan 27, 2026
We’re sorry to hear about your concerns and appreciate the opportunity to address them Frank.
Our service is a little different from other services that charge you a monthly subscription fee. We only charge you if you receive a medication or a service. This gives more control to our patients, and they don't have to worry about being charged a subscription fee even if they don't receive any services that month. You will only see a fee if you initiate a consultation with a provider or are shipped medication. We offer many different treatment plans, and many of those plans include automatic refills. In those cases, you would not need another evaluation unless you run out of refills or need to consult with your provider for another reason. Depending on the treatment, you can select either a 30-day supply or a 90-day supply of medication, with or without refills. Depending on the days’ supply of medication you choose at the start of our questionnaire, you may be able to get a one month, three month, six month, or a year’s worth of medication. This way, you would not have to pay for a provider visit every time you need an additional fill of medication. You can also find that information on our website (along with the pricing for those options) under the condition you wish to treat through our services.
For our patients who wish to use our pharmacy, we offer a discount on the provider visit fee. If you choose not to use our pharmacy, we do charge the full provider visit, but you are able to use your insurance to help with the cost of the prescription at your local pharmacy. We understand that our service may not be right for everyone, but we believe that we can help many receive access to affordable, quality healthcare that might not receive it otherwise. Many of our patients do not have prescription insurance coverage or have high deductible plans. Our visit fees and prescriptions costs are often less than typical insurance copays. While our prices vary by condition, we are focused on keeping prices as affordable as possible for our patients. If you have any further questions or any lingering concerns, please don’t hesitate to reach out to our Patient Care Advocates at 844-733-2697. Our goal is to ensure you receive the care and service you need.
KC
KCM
After a visit to my dermatologist where…
After a visit to my dermatologist where my concerns were dismissed, my best friend told me about this site where she gets her treatments. Super easy and convenient! Provider reviewed and approved my treatment very fast and order is already on the way! Online providers listen to you more than in person ones! Cost is reasonable and I can use my FSA which is a bonus! Definitely recommended!
Response from RedBox RxJan 21, 2026
Thank you for your kind review and for your kind recommendation of our services! We want to always make sure our patients feel seen and heard by our providers and pharmacy staff at every step of the process. Our team truly wants the best for all of our patients, and we thank you for trusting your care to RedBox Rx!
DC
Dee C.
Love Redbox RX
I use Redbox RX for a few items. I love the convenience! The cost is much better than prescriptions that you get for the same product. I have had to have a conversation with the MD - very helpful, very thorough, and I didn't feel like it was a waste of time. Will continue using !!
Response from RedBox RxJan 21, 2026
Thank you for your kind review Dee! We do our best to provide a high quality, convenient service for all of our patients. Thank you for trusting RedBox Rx with your care, and we look forward to serving you for a long time to come!
LP
Lisa P.
I'm not sure the drug I got was real
I'm not sure the drug I got was real. It has always helped me sleep in the past but the one I received from redbox has not helped even the slightest bit. I probably slept 2 hours. With the CVS drug I was asleep within 30 minutes. Very suspicious. And I have taken 3 instead of the 1 or 2 I usually take.
Response from RedBox RxJan 20, 2026
Thank you for your feedback Lisa. Our pharmacy dispenses only FDA-approved medications to ensure safety and effectiveness. Since individual responses to medication can vary, we encourage you to reach out to your provider to discuss your concerns and explore potential adjustments to your treatment plan. If you need assistance, our Patient Care Advocates are available at 844-733-2697 to help guide you through your next steps. Your health and satisfaction are important to us and we're here to support you.
