Recreation OutfittersReviews of recreation-outfitters.com

The best possible experience. A top quality item arrives way ahead of schedule !

Quick, on time delivery.

RO was notified and they immediately shipped a replacement and made followup contact to verify. Great customer service.

We ordered our tandem kayak in April with a stipulated delivery date of end of May. Two weeks later (after you had charged our credit card) you advised that the delivery date was now August 31 (which coincides with the end of summer in Ohio). Then the delivery date was moved to October and we had to change the delivery location to our son as we would not be there to receive it. And then you delivered it in September, right before we left Ohio. Needless to say, we did not open it or test it in any way to ensure it's what it's supposed to be. We'll do that in May. I sure hope everything is in tact and if it isn't that we have some recourse. This was not cheap. In response you say I can return it within 30 days. Tough to do when we aren’t in Ohio till May.