Recreation OutfittersReviews of recreation-outfitters.com

Raj answered my questions in a direct forthright manner. I appreciate the clarity. He solved a question for me which enabled me to go forward with the purchase.

I can understand why some people are frustrated and think it might be a scam site. The item I ordered didn't ship on time and it was a little annoying to have to wait, but the customer service guy Raj did a great job of making sure everything was eventually shipped and I received the pool cue my girlfriend ordered one week after we thought it was coming. So all in all a minor inconvenience in the big picture for the great deal that we got on it! Thanks for all the support on this!

The site was easy to navigate. It took a bit to remove the insurance coverage.

The prices was good, and it what I was exactly what I wanted

The initial purchasing experience was disappointing. It took two weeks to receive my order and only after I inquired with customer service for an order status update. Once finally received, I was actually shipped an incorrect item. However, after contacting Raj with customer service, he had a replacement order for the correct item placed and shipped within 24 hours of my call and I received it in just two days! If not for the initial snafu I would have given 5 stars. Great job Raj!

I bought the most fabulous outdoor teak dining table. It is exactly what I was looking for and the quality of the wood is excellent. The price was very reasonable and the delivery was efficient. The assembly was a bit of a challenge. Thank goodness I have a very clever neighbor who had all the right tools to get the screws to work - eventually. Otherwise, I would have rated this a 5. After a quick clean and application of sealer, I have a beautiful table to enjoy all summer.

We love the bike. The order process was easy and timely. The directions to put it together were not very helpful or detailed. In general I used a process of put parts on until I ran out. No real details on brakes or handlebars for example. Some things that were in the directions were out if order such as putting on the rear wheel fender before putting on the reflectors. We will hold off until we have a ride or two and post a follow up review. Our special needs girls will be the ultimate judges on this bike

I purchased a Christmas tree for $1070. The plug only had one prong, which we didn't notice until we put up the 12 foot tree. I contacted the company and they responded after I posted my review. They have since fixed the problem that I had with my tree.