Recreation OutfittersReviews of recreation-outfitters.com

Buyer beware. I was in the process of purchasing outdoor furniture, and had the piece in my cart on Sunday January 30, waiting to place the order the next day to extend a 2-week weather shipping hold they approved for me due to extreme winter conditions in Minnesota. On Monday morning when I accessed my cart, RO increased the price of the chaise lounge $600. When I contacted them to find out why this would have happened without any notice, the manager responded by email by simply saying, 'Sorry.' I would caution anyone shopping online to avoid this retailer.

They sent me a broken Christmas tree and they don't want to return it. I emailed them so many times with no response. Horrible Update: I ordered it on Jan 18th. And their reply saying it is eligible for return before Christmas, I can only return the item before I order it with 25 days.

I recently purchased the sea eagle razor light 393 and I absolutely love it. Customer service is amazing with this company! If I could give more than five stars I would!

The unit arrived quickly and is exactly as described. The only thing I wish were different is the remote. It is not very user friendly. I am going to have to read up on how the remote works. And the person who assembled my unit said it came with logs in the window and the crystals were in a bag. The picture on your website only showed the crystals so I didn't even know logs were an option. Now I have to figure out how to tear it apart to take the logs out and put the crystals in it.

I had a small problem with the website, but I used the chat function and a representative helped me immediately. My items arrived quickly with no problems and were just as described. Great Job!

Great buying experience during these trying times. Despite I had to wait a while to get my product delivered, which by no means, was the Company responsible. Not there fault we’re having a pandemic. Despite all the wait, whenever I contacted customer service, the response was quick and I was always updated in the ETA for delivery. I really only wanted the product and not my money back, which they offered, but I opt to wait it out. Great service. Only place I was able to buy the Brizon T3 bike.

My items were just as described and delivery was very fast. Recreation Outfitters worked with me to correct a shipping error. Stuff happens. No complaints. I will shop here again.

Was very happy with my sled purchase, website was easy to navigate and received it very quickly. The sled was the perfect shade of pink and seems very sturdy. My niece loved it, just need some snow ❄️ to try it out ❄️❄️