We are the provider of device-charging services intended to encourage the economy, where goods are shared instead of compulsively bought and abandoned. The company's power bank rental service offers freedom and convenience for people as they can charge their phones anywhere, anytime without having to leave their device behind or worry about cables.
Recharge.city (recharge.city) has 95 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Website
recharge.city
Category
Repair & Services
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 36% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Lost around $5000 which I invested in two charging machines. As they promised I'm supposed to make my return and profit by this time which I didn't get a dime on it. And nobody interested to use it says the power banks may take out their data. SCAM!!
Response from Recharge.cityJun 17, 2026
Hello Randy.
Your review explicitly confirms that you received your two charging machines and that they are fully operational. Our company strictly fulfills its hardware delivery contracts. The fact that customers at your specific venues are hesitant due to outdated consumer myths about power banks ('data theft') is a local operational factor, not a fault of the supplier.
All Recharge.city hardware is fully certified, secure, and complies with US safety standards. Labeling a business a 'scam' over standard entrepreneurial risks and local foot traffic issues constitutes defamation.
This case has been escalated to the Trustpilot Compliance Team for permanent removal
AD
Adam D.
This is a total scam
This is a total scam! These guys will keep calling you, telling you you’ll make great revenue and get your ROI in 3 to 4 months complete nonsense. You’ll get nothing! And when you don’t, they’ll blame it on the location where you installed your station. Then, they’ll try to sell you a location. Oh, and don’t fall for that so-called “Lazy Franchise” in NYC—the only lazy thing you’ll get is your ROI! 😄😄
Also, they’re not even in any state. They’re not even in the U.S.! Even the founder was just trying to be in the U.S. If you don’t believe me, ask them if you can visit their office. Spoiler alert: there is no office. And if they ever set up some fake one in NYC, just ask their neighbors when they actually moved in. You’ll get your answer real quick!
VI
Victoria
10/10 Recommend
This was very useful for my visit to New York! I have not used a service like this before and I was very pleased.
SM
Sina M.
Happy with recharge.city in my 3 locations
We have 3 charging stations in our locations, first month was slow, but after that it started working good, I received my first payment after 3 months and I am quite happy with it
HM
harvey M.
Had to cancel my credit card!!
Battery itself was OK, but they are unresponsive when trying to stop the subscription. What's App - Nope; Email - Nope!
Had to cancel my credit card
Response from Recharge.cityJun 18, 2026
Hello. We sincerely apologize for any confusion and inconvenience caused. For all our users' convenience, any active rental plan or subscription can be easily managed and canceled at any time directly inside the Recharge.city mobile application under the 'Subscriptions' section.
MJ
Mary J.
A Costly Scam – Stay Far Away
I regret investing $16,500 with Recharge.city. They called me in Oregon, promising a guaranteed ROI within months if I invested in their mobile charging station franchise. They claimed to be a successful city partner of New York with thousands of stations and even connected me with "franchisees" who shared glowing reviews.
Turns out, those franchisees were actually their own employees pretending to be successful investors. It was all a lie to gain my trust. After investing, I realized it was a scam—no ROI, no support, and no honesty.
I feel completely misled and want to warn others: Recharge.city is not trustworthy. Save yourself the trouble and avoid them at all costs.
Response from Recharge.cityJun 18, 2026
Hello Mary.
Our company maintains a fully stocked domestic warehouse, ensuring instant hardware deployment without manufacturing delays. However, building a successful franchise traffic takes time, and expecting a full $16,500 ROI within a few months is mathematically unrealistic. By rushing to claim a 'scam' within the standard 120-day banking chargeback window, you clearly never intended to run the business or wait for operational returns. Furthermore, you completely ignored our official transaction verification request, and your legal limits for any claims have long expired. This case has been formally escalated to senior Trustpilot supervisors for manual removal due to fraudulent B2B misrepresentation.
RR
Renee R.
A Tale of Deception & Financial Loss
I am writing this review to warn others about my harrowing experience with Recharge.city, a company that I now believe to be an elaborate scam. I invested $18,000 with them, lured by their promises of a fast return on investment (ROI) within just a few months. Unfortunately, what followed was a nightmare of deceit, false promises, and financial loss.
From the outset, Recharge.city presented itself as a legitimate business operating in the mobile phone charging industry. They claimed to have a vast network of charging kiosks across the United States, supported by a sleek app that displayed thousands of locations. However, upon closer inspection and after conducting my own research, I discovered that their operation is nothing more than a facade.
The Deceptive Practices of Recharge.city:
Fake Locations and Misrepresentation:
Recharge.city’s app shows thousands of charging kiosk locations, giving the impression of a thriving business. However, I found out that these locations are largely fabricated. In reality, they have only a handful of cheap, low-quality Chinese charging kiosks placed in a few locations in New York. These kiosks are managed by individuals who appear to be undocumented immigrants, further raising ethical and legal concerns.
The Owner’s Shady Background:
The owner of Recharge.city, Maxim Kamaldinov, is reportedly based in Russia. While the company claims to have a U.S. office, it seems to exist only on paper. This lack of transparency and physical presence in the U.S. is a major red flag. It appears that the entire operation is designed to give the illusion of legitimacy while funneling money from unsuspecting investors.
Pressure to Sign Documents:
After taking my money, Recharge.city pressured me to sign various documents under the guise of formalizing the investment. These documents were vague and written in a way that absolved them of any responsibility. Once the documents were signed, they became unresponsive, effectively disappearing with my hard-earned money.
No ROI, No Accountability:
Despite their promises of a fast ROI, I have not received a single penny in returns. Attempts to contact their support team have been futile, and it’s clear that their business model is designed to take money from investors without any intention of delivering on their promises.
In conclusion Recharge.city is a scam operation that preys on individuals looking to invest in the mobile phone charging industry. Their entire business is built on lies, fake locations, and unethical practices. I urge anyone considering investing with them to steer clear. Do not make the same mistake I did. Save yourself the financial and emotional distress by avoiding this fraudulent company at all costs.
If you have already invested with Recharge.city, I recommend seeking legal advice and reporting them to the appropriate authorities. Together, we can expose their deceit and prevent others from falling victim to their schemes.
Response from Recharge.cityJun 18, 2026
Hello Renee.
Our company operates strictly within US federal and local laws, and our hardware is fully certified. We maintain a fully stocked domestic warehouse, ensuring that all contractual equipment is отгружено and deployed instantly upon formalizing the investment documents you acknowledged signing. Expecting a full $18,000 ROI within a few months is mathematically unrealistic for any legitimate vending network, as returns depend on daily operational rentals. Defaming our personnel with xenophobic slurs and making false claims about our physical infrastructure constitutes corporate disparagement. Your placeholders in our 'Find Reviewer' system have been officially noted, and this case is now with the Trustpilot Legal Team for manual removal due to severe defamation per se.
NS
Natasha S.
Totally dishonest. A virtual scam scheme
Okay, so Recharge.City totally scammed me. I fell for their franchise pitch, thinking I’d make easy money on charging stations in NYC. Big mistake. They promised a guaranteed return – lesson learned, that’s always a lie. The address they gave? A complete fake!
Thankfully, I clawed back my $13,000 with a chargeback (what a headache!). But seriously, avoid Recharge.City like the plague. If someone promises guaranteed returns, run. Always double-check everything, and trust your gut – I wish I had.
Response from Recharge.cityJun 18, 2026
Hello Mary.
Our company maintains a fully stocked domestic warehouse, ensuring instant hardware deployment without manufacturing delays. However, building a successful franchise traffic takes time, and expecting a full $16,500 ROI within a few months is mathematically unrealistic. By rushing to claim a 'scam' within the standard 120-day banking chargeback window, you clearly never intended to run the business or wait for operational returns.