Recharge.cityReviews of recharge.city

Response from Recharge.cityJun 8, 2026

Hello. Our company officially operates a network of more than 1,000 stations in NYC. We operate strictly within the framework of the law. Accusations of fraud without supporting facts constitute defamation. Please provide your name and phone number so we can investigate the matter. Otherwise, this review will be reported to the Trustpilot moderation team for removal due to the spread of false information

Response from Recharge.cityJun 26, 2026

Hello, Maxim! We are flagging this review under Defamation / Harmful or Illegal Content on grounds that have not been previously assessed. This is not a repeat of prior defamation flags. We are presenting a distinct and new violation: 1. FALSE ACCUSATION OF PLATFORM MANIPULATION (ASTROTURFING): The reviewer states: "it is rather hilarious for me to see the fake positive reviews which this company has left." This is not an opinion — it is a specific, verifiable factual claim that our company has published fake reviews on Trustpilot. This directly accuses us of violating FTC Consumer Reviews Rules (16 CFR Part 465, effective October 2024), which prohibit businesses from creating fake reviews. Accusing a registered US business of an active federal regulatory violation without any evidence is defamation per se under US law, and causes direct, measurable financial harm. 2. REVIEW RECYCLING IN VIOLATION OF TRUSTPILOT'S OWN POLICIES: As confirmed by your Content Integrity Team (Ticket #02697822, March 31, 2025), a previous review by this same user — Maxim Changezi — was permanently removed for containing defamatory content. On the exact same day, the user republished a new version of the same review, retaining the same unverified financial claim ("scammed me of $7,000") while slightly rewording the text to bypass automated filters. Per Trustpilot's Action We Take Policy (March 2026), reviews "written with the intention of manipulating a business's TrustScore rather than sharing a genuine experience" are prohibited. Republishing a previously banned defamatory review constitutes exactly this. We request that a human compliance specialist — not the automated defamation tool — reviews both points above, cross-references Ticket #02697822, and permanently removes this content.

Response from Recharge.cityJun 17, 2026

Hello. Our company legally operates a verified physical infrastructure of active public utility charging stations across major locations. Following an official compliance audit of our financial and contract records, we have found absolutely zero transactions, wire transfers, or B2B franchise agreements associated with the name 'John Roger' or your specified country location (DE). Accusations of criminal activity without any factual basis constitute defamation. This matter has been officially forwarded to the Trustpilot Legal and Compliance Team for full review and removal due to coordinated fraudulent misrepresentation.