RebornartdollReviews of rebornartdoll.com

The doll I received does not resemble the doll I ordered at all. The quality is absolutely shocking. When I contacted customer services to ask for a return and refund, I was told they believe the doll matches the order and that minor differences are to be expected due to each one being 'unique'. I sent side by side pictures clearly showing how it was not the same and was still refused a full refund. I was offered a 10% refund as a gesture of good will. The absolutely disgusting customer service matches the shocking quality of the dolls the produce. I just wish I had read the reviews before buying and saved my daughter the disappointment on her birthday. I would strongly recommend anyone to avoid this company.

The doll my daughter chose and ordered arrived, and it looks nothing like the doll that was advertised on the website. The hair color and texture, facial features, skin tone, and overall realism are completely different. The advertised doll appears highly detailed and lifelike, while the doll we received is of a completely different quality and appearance. This is a clear case of false advertising. I initially emailed to request a return and refund and received a generic automated response, directing me to a “support email” that was not provided, and to a “24-hour chat feature” that does not function or exist on the site. The only listed email is the one I used—resulting in a dead end. I’ve now had multiple exchanges with a customer service representative who is refusing the return, despite your own posted return policy clearly stating that customers are entitled to refunds for items that are not as described. Instead of honoring your policy, I’ve been given excuses attempting to justify why the doll looks different. Additionally, the website offers no way to leave a review, which suggests you may be deliberately preventing customers from sharing honest experiences publicly.

No se parece a la muñeca. El pelo no está puesto a mano.

The doll doesn't look like the doll on the picture AT ALL. NOT lifelike. Just looks like a doll with cheap plastic hair and cheap eyelashes. Very disappointed. Customer Service claims the doll is the same as on the picture even when the eye color is not the same. Awful. Will probably never get a refund.

Spent over £70 for a cheap child’s doll .offered 10% back then it went up to 20% and then they off 30% back for a 3$ plastic doll. Will be contacting my bank AVOID this. lying cheating scamming company

SHAME SHAME SHAME! I was scammed! Ordered a doll they advertised was sent something that was no way similar just a waste of money, got half of my money back. Lesson learned DO NOT USE REBORNART unless you have money to throw away!! It was a bait and switch situation but they wouldn’t admit that.

Not the doll ordered. Facial features disfigured. Long delivery. Complete scam. Cannot reach customer service. I made a big mistake not doing my research, don't do the same!

Do not buy from Rebornart.com. They do not send the doll you order. They send something somewhere similar. Their customer service team will just ignore you. I had to get my credit card company involved. Rebornart.com said they will give me a refund if I send the doll back at my expense. They messed up and I have to pay for return shipping? This company is not worth buying from. They are a scam.