Rebel GypsyReviews of rebelgypsy.com

I was looking through her site & was interested in purchasing, but as someone who has been wearing wigs for years....I noticed after a while that I recognized some of these styles & colors. These are all Outre, Sensationnel, & Bobbi Boss wigs ! I actually own a few that she has on her site & I most definitely didn't pay as much as she's charging for them ! You're better off going to a beauty supply store in your area - they'll be 3x cheaper.

Holy smokes This woman will not stand on her business or her products. Terrible customer service Her items are junk. Spent $400 + on my first order and she won’t issue a refund of any sort for 2 out of 4 things purchased. 2 both in sealed bag still. 6 months after purchase. I paid for garbage. Don’t get stuck in it too

I’m writing this review to put the facts out there. Previously over the past year, I have made several several purchases from Rebel Gypsy and Amanda Lawrence however, most recently I purchased a wig that was shown on live when I received the wig it was nothing like the wig showing on the live, the color was different. The length was different, I contacted customer service to advise them, I got nothing back. I made a second attempt to contact Rebel Gypsy, again nothing back at this point iMessage Amanda Lawrence on her Facebook page via private messenger. Explain the situation at that point she told me to take a picture of the wig in the daylight and send it to her well, I told her that I wasn’t gonna take the picture in daylight because on the live it was taken in front of photography lights or , ring light . So I put up my ring light and took a picture and attempted to send her a picture of the stock wig that was shown on the live and a picture of the wig I received however, only to my dismay she blocked me. She blocked me on Rebel Gypsy app and she blocked me on her own. In addition to blocking me on Rebel Gypsy app, she took away approximately $50 credit that I had. She didn’t want to hear the facts, she didn’t want to hear the fact that her clothes are found on Amazon that she sells her wigs are found on Amazon and TikTok and Bobbi boss. So at this point I would say probably three weeks have passed and I was giving her the opportunity to make this right and she didn’t respond so then I had my attorney send an email, she didn’t respond to my attorney therefore I had to take further action, which was one last try prior to taking this matter to court. So I’m not trying to scam anybody just so the people out there know I was the ones scammed. I was asking for my credit back and the cost of the wig that I purchased again to this date which is October 10. Have yet to receive anything correspondent anything so after a few more days, I think the final action will have to be taken and then takes it from there. So just a wise if you purchase wig from her, she claims that her own wigs that she manufactures them, which is a total lie in one of my wigs. You could see where the manufacturer tag was cut out so I asked her you know where her manufacturer tag was and she’s like oh why manufacture my own wig and I don’t have to put a tag in there, so right there throws out red flags. Just out of curiosity I saw that she has a checkered skirt on I go to Amazon and there’s that same checkered skirt so just a heads up if you’re purchasing from her just be cautious. I thought I was cautious, but and I thought we were friends, but obviously I got stabbed in the back with that one if you got any questions or anything about this, please feel free to ask. It’s just for awareness purposes.

I have seen some bad reviews for this company. In my opinion these reviews have been written in an attempt to sabotage Amanda's company. I have been a customer for going on 4 years,and have found all of these negative comments to be untrue. Customer service is great,and her wigs are good quality.Always have received my orders in a timely manner.In my opinion negative reviews are bogus.

I made an order with Rebel Gypsy for 2 wigs and 2 things of clothing. I received the clothing but not the wigs. I noticed in the app that they split the clothes and wigs into two separate shipments. Well, after I received the clothes on 9/23/24 I decided I would give the wigs a couple more days. I went to try and check the provided tracking number and it stated that the tracking number was wrong or hasn’t been picked up yet. It is now 10/1/24 and I still have yet to receive the wigs. I reached out to customer service by email (because there’s not a phone number to call so you can talk to someone) and they told me USPS says the items were delivered. Yes, the clothes were delivered, not the wigs! So, I replied back to the email that they originally applied to and I attached pictures that it was broken into two shipments and that the tracking number for the wigs doesn’t even work. Still nothing. I’m very disappointed and I think it’s crazy you don’t have a phone number posted for people to call for customer service. Will not shop here again.

I started my wig journey with this company and Unfortunately almost walked away and was just going to wear hats for the rest of my life because of my experience. I put a product on my waitlist and after receiving my first wig I realized that I needed a lower density wig. I tried to cancel an order that was off from my waitlist and it wasn’t even shipped yet! I initially received an email stating that was absolutely no problem… Then a week later she shipped it anyways! I messaged her again trying to resolve the issue asking if I didn’t open the package and just send it right back for a store credit or an exchange again I was told absolutely no problem not from her but an employee… Then I received an email from her stating all sales are final and I am pretty much S.O.L This is such poor customer service and sending mixed Signals to a buyer. You should honor your initial response!!!! After shopping around and finding Chelsea Smith cosmetics wigs which are a lot more affordable and the fibers are amazing!!! Not to mention the outstanding customer service!!! If I were you I would buy from a different company this woman has no idea what customer service is about , sticking to your word when you tell a customer something shows the integrity of a business. Something Amanda really needs to learn!

Love her wigs just the shipping!! Just ridiculous!!! I get items from overseas faster than receiving from this company. I know she would fair better all around if she prioritized her shipping. Which keeps a customer returning! Prices are way marked up. Need to irder on a sale. Another customer displeaser . I shop mostly Nel’s wigs. Doesnt get better than her…

I absolutely 💯 recommend this company. She's poured her heart and soul into her business and shares her life daily with people who support her. I cannot even say how much wigs I've bought from her but all I know is when I lost my hair she was right there! I can't imagine doing this journey without rebel gypsy.