Rebel GypsyReviews of rebelgypsy.com

This company takes way to long to ship. Im concered i may not get items i ordered. Will not purchase from this company again.

All of her wigs, jewelry, etc are purchased wholesale at prices 3-4 times CHEAPER, and resold by her at an insane price. You can buy the same exact products from AliExpress and have faster shipping as well.

Beware when purchasing wigs from Rebel Gypsy as the are Bobbi Boss, Outre, etc branded wigs with the label cut out of them and marked up 200% plus for sale on the Rebel Gypsy site. Also the owner of Rebel Gypsy is a seller of the Trim Fit purple tea. She posts pictures of herself before and after however fails to mention she’s had a tummy tuck, boob job, mommy makeover, etc. Beware of this scammer

I ordered two wigs over three weeks ago. I just received them on Friday. They were very low quality. One of them had a big bald spot in the front of the wig and can’t even be worn. I reached out to them sent photos like they asked, they were rude and then they quit responding and they blocked me Very disappointed!!

Worst 1st experience! My first order was cancelled without explanation from RG through Klarna. I received a message from Klarna (don’t use them either) ,saying my order was cancelled. I was thinking RG was out of the items I wanted so I placed another order. I was then notified that I had two orders. I sent an email to RG to cancel one and the person said I could not cancel the order. So I wanted to cancel both orders and they still said no, I also realized that it would take up 10 days to ship which I was leaving within 7 days for my trip and would not receive the items in time. RG WOULD NOT cancel the order. I then realize that ALL WIG PURCHASES ARE FINAL. I never saw anything saying that, what I did I read was that I could return the items as long as they were in the original packaging. So RG screwed me out of money for items I didn’t want! I returned the two exact suits that I tried to cancel previously and I get a response saying they will give a credit but next time your return needs to be within seven days which it was 3/7 when they arrived and, and I requested a return on 3/7 and again 3/12 and I tried to cancel the order on 2/23 before it even shipped! Terrible customer service, it takes days to get a response plus the emails are not readable on my phone. I STILL HAVE NOT RECEIVED A CREDIT! ALSO They drop ship items from a third party which makes it worse to do returns. I am so disappointed! :( Please don’t buy from that company! You work too hard to have your money stolen by a company like this.

I made a purchase on 2/4/25. My first purchase through Rebel Gypsy. I noticed my order didn’t show up under my order history on the mobile app so I reached out to customer service via email. 12 hours later, no response. So I email again. Again, no response. All the while Rebel Gypsy is posting all over social media and the app, going live, etc. but you can’t return my email??? This is my FIRST ORDER AND FIRST IMPRESSION of you. I will just go back to ordering through Chelsey Smith Cosmetics because at least she and her team respond in a respectful and timely manner. It has been over 48 hours and I’ve received no response. At this point I just want my order cancelled because I do not want to do business with a company that has such a lack of customer service. If they don’t respond to my request to cancel, I’ll just cancel through my bank. I have proof in writing where I’ve tried contacting the merchant MULTIPLE times with no response.

I was looking through her site & was interested in purchasing, but as someone who has been wearing wigs for years....I noticed after a while that I recognized some of these styles & colors. These are all Outre, Sensationnel, & Bobbi Boss wigs ! I actually own a few that she has on her site & I most definitely didn't pay as much as she's charging for them ! You're better off going to a beauty supply store in your area - they'll be 3x cheaper.

Holy smokes This woman will not stand on her business or her products. Terrible customer service Her items are junk. Spent $400 + on my first order and she won’t issue a refund of any sort for 2 out of 4 things purchased. 2 both in sealed bag still. 6 months after purchase. I paid for garbage. Don’t get stuck in it too